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Contributor I
May 7, 2024

New SONOS app: many features no longer available!

  • May 7, 2024
  • 192 replies
  • 18345 views

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

  • Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
  • Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
  • Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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192 replies

Lyricist I
May 8, 2024

Sonos, what the hell have you done?! 

I use alarms etc, new app sucks, layout all cheesy and ios style. No. 

 

Luckily am android so promptly uninstalled new app and reinstalled 16.1 from apkmirror, rejoined existing network, took 1 minute, yay, no more updating Sonos app for a while methinks 🤣

 

 

Contributor I
May 8, 2024

Sonos should really offer the previous app as an alternative until they sort this out. They can just have 2 download options on the App Store and everyone would be happy. Then when they fix all the bugs we can all switch back to the new app. 

Contributor II
May 8, 2024

This is completely unacceptable. How on earth can they treat their customers so badly?

BennyB0Y
Enthusiast I
May 8, 2024

Finally done with Sonos. Worse and worse performance. Cost not justified and limited faith that products have any longevity. Removing alarm function is the final straw. 
 

review of alternatives commencing now…

I don't blame you. Please share your findings here. Thanks.

Lyricist I
May 9, 2024

This update is unacceptable.  Touted as a huge upgrade… it did nothing but REMOVE features and functionality.

*let me search my connected music library.  This is NOT hard.

*provide a sleep timer.  You already had this… why remove it?!?

#notpleased.

 

Local Superstar
May 9, 2024

Finally done with Sonos. Worse and worse performance. Cost not justified and limited faith that products have any longevity. Removing alarm function is the final straw. 
 

review of alternatives commencing now…

I don't blame you. Please share your findings here. Thanks.

Check here: 

 

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Contributor I
May 9, 2024

It’s been said many times already, but I’m just going to add my voice and say: Sonos - you need to respond here and let us know in detail what the action plan is to restore these features. What are you going to do and exactly when can we expect it?

Lyricist I
May 9, 2024

No alarms on Android for me, had to downgrade the app from apkmirror.

Thankfully reconnecting the system was easy.

I think I know what caused this mess: "Agile development".

A scheme for management to do even less and make devs into assembly line workers.

Release a minimum viable product (bare minimum in this case), then improve on it in 1-4 week sprints.

Google did the same with YTM, but they shut down old Play Music completely, hope the old Sonos app stays functional for a while.

Lyricist I
May 9, 2024

This is crazy!! The main features I use are no longer possible. This just does not work for me and I might have to sell my system because alarm and sleep timer is how I use Sonos even during the day. E.g Set alarm for when I get home or sleep timer if I'm playing music before going out. Such a step backward. We had these features in 2009 when I first bought into the ecosystem.

BennyB0Y
Enthusiast I
May 9, 2024

This happens EVERY morning! The new app is very poor! Cannot use Sonos anymore. Can you imagine having a NAS system like this???

** UPDATE ** - SYSTEM IS UNUSABLE!! Trying to play anything and it says "Something went wrong". I cannot use my Sonos at all. Even tried force stopping the app and clearing the cache! What a pile of cr@p!