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Contributor I
May 7, 2024

New SONOS app: many features no longer available!

  • May 7, 2024
  • 192 replies
  • 18345 views

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

  • Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
  • Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
  • Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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192 replies

Lyricist I
May 8, 2024

How to remove the new app and reinstall the old version ?

Contributor I
May 8, 2024

Bring back the Sleep Timer.

SONOS had been an integral part of the household - if we can't have the sleep timers back they just become ‘Speakers’

Lyricist II
May 8, 2024

How to remove the new app and reinstall the old version ?

On iOS: no way to go back.

on Android possible with apk from „backup“. But i would not recommend to do so.

 

if Sonos says „WEEKs“… COMPLETLEY UNACCEPTABLE!!!

sonos has to accept they have released a total mess and that only an IMMEDIATE revert to the pre-80 version as an intermediate 80.0.4.1 Version will stop the messing around with paying customers.

That will give them some time for fixing and re-testing it again.

Under no circumstances is „a few weeks“ an accepable timeframe!!!

Lyricist I
May 8, 2024

Finally done with Sonos. Worse and worse performance. Cost not justified and limited faith that products have any longevity. Removing alarm function is the final straw. 
 

review of alternatives commencing now…

Trending Lyricist I
May 8, 2024

Been a customer for years and spent thousands on Sonos.  This app is unusable for me, can’t even set a sleep timer for the Audible integration, and it’s missing so many basic features from the previous version of the app.  I will no longer be a Sonos customer nor spend another £1 on their products.  Switching to another ecosystem, and just in time as I’m moving houses.  Won’t be recommending Sonos to anyone anymore and will update those I had just given positive feedback.  I’ll check back in future to see if the app is usable again.

Lyricist I
May 8, 2024

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

  • Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
  • Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
  • Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

what the hell happened here??!!!!! I had beats one set on the app for my alarms every morning & also had tons of rare songs saved over the last few years. It’s now all gone  How was this possible? How do we report this?



 

 

 

Lyricist I
May 8, 2024

what the hell happened here??!!!!! I had beats one set on the app for my alarms every morning & also had tons of rare songs saved over the last few years. It’s now all gone  How was this possible? How do we report this?

Contributor I
May 8, 2024

Finally done with Sonos. Worse and worse performance. Cost not justified and limited faith that products have any longevity. Removing alarm function is the final straw. 
 

review of alternatives commencing now…

Hadn’t realised there may be decent alternatives. Apparantly ‘AudioPro’ is very good - pips Denon speakers….. if Sonos don’t sort the sleep timer and alarms out we’ll be ditching our Sonos speakers on Facebook Marketplace.

Lyricist I
May 8, 2024

Yet again SONOS treat customers badly

 

After the disaster of bricking older models, later corrected with the S1 App, Sonos yet again “upgrade” and leave things worse!! 
 

Wish I’d delayed upgrading the app

Lyricist I
May 8, 2024

The updated  app sucks!