Contributor I

New SONOS app: many features no longer available!

Forum|Forum|2 years ago
May 7, 2024
192 replies
18345 views

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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F

FBhoy86

Lyricist III

Have Sonos released any feedback yet? At least to say they have acknowledged there mistake and will fix it.

M

maxelin

Lyricist II

Just spoke to customer service and I believe they kind of acknowledge that these features are missing and frustrating many users. They mention that a future update will revert these features.

H

HenriR NL

Enthusiast II

Really bad. This is a company that can't afford a blunder like this. Couldn't set a sleep timer last night when I went to bed. Didn't get a snooze button when my alarm went off this morning. I immediately uninstalled the new app, downloaded the old one from APK mirror on my Android phone and disabled auto updates of that app. Do better!

I can't even imagine how mad I would be if I invested the time and effort to set up a local music library on my network.

Well I could tell you a bit: I have more tja. 2500 albums in my library… thanks so much Sonos …

N

Nocas49

Lyricist I

To anyone at the decision-making level at Sonos:

Bring back sleep timer
bring back ability to create and edit alarms

Please!!

BennyB0Y

Enthusiast I

Have Sonos released any feedback yet? At least to say they have acknowledged there mistake and will fix it.

We're all still waiting as far as I can see. 🙁

BennyB0Y

Enthusiast I

Really bad. This is a company that can't afford a blunder like this. Couldn't set a sleep timer last night when I went to bed. Didn't get a snooze button when my alarm went off this morning. I immediately uninstalled the new app, downloaded the old one from APK mirror on my Android phone and disabled auto updates of that app. Do better!

I can't even imagine how mad I would be if I invested the time and effort to set up a local music library on my network.

Well I could tell you a bit: I have more tja. 2500 albums in my library… thanks so much Sonos …

Typical..... WHY do they [SONOS] do that thing where they just take out the key features people mainly use? It's like Elon Musk removing the wheels, engine and the battery from a Tesla!

U

umiami91

Enthusiast I

Just spoke to customer service and I believe they kind of acknowledge that these features are missing and frustrating many users. They mention that a future update will revert these features.

“In the coming weeks”

NOT. ACCEPTABLE.

BennyB0Y

Enthusiast I

Just spoke to customer service and I believe they kind of acknowledge that these features are missing and frustrating many users. They mention that a future update will revert these features.

“In the coming weeks”

NOT. ACCEPTABLE.

Thanks for sharing this. Here's hoping they get a move on with that update!

O

OBCS80

Lyricist I

Ah the ens***tification of a service has hit us once more. It’s the natural course for every good service these days.

Moderator Note: Modified in accordance with the Community Code of Conduct.

BennyB0Y

Enthusiast I

Come on SONOS...... Hit the "revert" button. Give us back what once worked so well. Work on the kinks of the new app, beta test it..... then release, eh?

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