Contributor I

New SONOS app: many features no longer available!

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Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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FBhoy86

Lyricist III

Have Sonos released any feedback yet? At least to say they have acknowledged there mistake and will fix it.

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maxelin

Lyricist II

Just spoke to customer service and I believe they kind of acknowledge that these features are missing and frustrating many users. They mention that a future update will revert these features.

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HenriR NL

Enthusiast II

Really bad. This is a company that can't afford a blunder like this. Couldn't set a sleep timer last night when I went to bed. Didn't get a snooze button when my alarm went off this morning. I immediately uninstalled the new app, downloaded the old one from APK mirror on my Android phone and disabled auto updates of that app. Do better!

I can't even imagine how mad I would be if I invested the time and effort to set up a local music library on my network.

Well I could tell you a bit: I have more tja. 2500 albums in my library… thanks so much Sonos …

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Nocas49

Lyricist I

To anyone at the decision-making level at Sonos:

Bring back sleep timer
bring back ability to create and edit alarms

Please!!

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BennyB0Y

Enthusiast I

Have Sonos released any feedback yet? At least to say they have acknowledged there mistake and will fix it.

We're all still waiting as far as I can see. 🙁

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BennyB0Y

Enthusiast I

Really bad. This is a company that can't afford a blunder like this. Couldn't set a sleep timer last night when I went to bed. Didn't get a snooze button when my alarm went off this morning. I immediately uninstalled the new app, downloaded the old one from APK mirror on my Android phone and disabled auto updates of that app. Do better!

I can't even imagine how mad I would be if I invested the time and effort to set up a local music library on my network.

Well I could tell you a bit: I have more tja. 2500 albums in my library… thanks so much Sonos …

Typical..... WHY do they [SONOS] do that thing where they just take out the key features people mainly use? It's like Elon Musk removing the wheels, engine and the battery from a Tesla!

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umiami91

Enthusiast I

Just spoke to customer service and I believe they kind of acknowledge that these features are missing and frustrating many users. They mention that a future update will revert these features.

“In the coming weeks”

NOT. ACCEPTABLE.

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BennyB0Y

Enthusiast I

Just spoke to customer service and I believe they kind of acknowledge that these features are missing and frustrating many users. They mention that a future update will revert these features.

“In the coming weeks”

NOT. ACCEPTABLE.

Thanks for sharing this. Here's hoping they get a move on with that update!

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OBCS80

Lyricist I

Ah the ens***tification of a service has hit us once more. It’s the natural course for every good service these days.

Moderator Note: Modified in accordance with the Community Code of Conduct.

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BennyB0Y

Enthusiast I

Come on SONOS...... Hit the "revert" button. Give us back what once worked so well. Work on the kinks of the new app, beta test it..... then release, eh?

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