Contributor I

New SONOS app: many features no longer available!

192 replies
18494 views
Translate All

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

M

MENJUCQ

Lyricist I

Une honte !

j’ai perdu toute ma configuration.

rien ne fonctionne et impossible de revenir en version précédente.

plus de réveil, etc.

Comment Sonos a t il pu mettre une application aussi nulle en ligne ?

Translate

K

KevWatch

Lyricist I

Literally got my era 100’s a week ago, partly for the alarm feature. Quite disappointed in the whole experience so far, mainly due to the app. This update makes things markedly worse. Don’t release these updates with core functionality missing.

It’s far from ideal but you can still set sleep timers using the voice assistant.

Translate

T

Turtles

Contributor I

Literally got my era 100’s a week ago, partly for the alarm feature. Quite disappointed in the whole experience so far, mainly due to the app. This update makes things markedly worse. Don’t release these updates with core functionality missing.

It’s far from ideal but you can still set sleep timers using the voice assistant.

How? please give a step by step guide on how to set a sleep timer ….. us turtles use Spotify for the music - piano lullabies - to get to sleep but don’t want them waking us up by not switching off….

Translate

D

Disgruntled consumer

Lyricist I

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

I created this account just to say screw you Sonos, I'm moving to Bose. How do you not have any analytics on people using this feature. What a joke of a release train and product management. Newer is not better and your new app looks like every other app out there without the usefulness of feature parity

Translate

A

ArnTheMan

Contributor II

If you are browsing or searching for a song and click the 3 dots, I can't see the option to play the song I a different room (is it just me?)

If you click on the 3 dots of a song, I can't see album info either.

My NAS was automatically added as a service. That's gone.

That's just for starters. Not a happy customer who has quite a few sonos products.

Bring back the old app and give folk the option to upgrade until issues are ironed out. PLEASE

Translate

B

BackSeat

Lyricist I

I am replacing my Sonos Amps with Wiim Amps.

Moderator Note: Modified in accordance with the Community Code of Conduct.

Translate

K

KevWatch

Lyricist I

Literally got my era 100’s a week ago, partly for the alarm feature. Quite disappointed in the whole experience so far, mainly due to the app. This update makes things markedly worse. Don’t release these updates with core functionality missing.

It’s far from ideal but you can still set sleep timers using the voice assistant.

How? please give a step by step guide on how to set a sleep timer ….. us turtles use Spotify for the music - piano lullabies - to get to sleep but don’t want them waking us up by not switching off….

First you should set up the voice assistant through the app, you can do that through the settings; hit the cogwheel in the top right, select your device, scroll down to voice assistant. Follow the steps. Once it’s set up you can say “hey Sonos, set a sleep timer for thirty minutes” for example.

This works but I don’t like using the voice assistant all the time. And with the loss of alarms… I’m very displeased. Just spent a whopping amount of money just to get core functionality taken away a week in. Please just restore the missing functionalities to the app, Sonos.

Translate

I

IngeH

Lyricist I

Totally agree with someone writing we should rate the app - just gave 1 star in App Store. Cannot recommend Sonos to anyone after this. Money talks - creating bad reputation like Sonos has sparked with this crazy release will hopefully lead to someone in charge being fired.

Translate

BennyB0Y

Enthusiast I

Literally got my era 100’s a week ago, partly for the alarm feature. Quite disappointed in the whole experience so far, mainly due to the app. This update makes things markedly worse. Don’t release these updates with core functionality missing.

It’s far from ideal but you can still set sleep timers using the voice assistant.

How? please give a step by step guide on how to set a sleep timer ….. us turtles use Spotify for the music - piano lullabies - to get to sleep but don’t want them waking us up by not switching off….

First you should set up the voice assistant through the app, you can do that through the settings; hit the cogwheel in the top right, select your device, scroll down to voice assistant. Follow the steps. Once it’s set up you can say “hey Sonos, set a sleep timer for thirty minutes” for example.

This works but I don’t like using the voice assistant all the time. And with the loss of alarms… I’m very displeased. Just spent a whopping amount of money just to get core functionality taken away a week in. Please just restore the missing functionalities to the app, Sonos.

Many thanks for sharing this which helps. Problem is, my Sonos app likes to lose its connection every morning with the entire system. It never did this before this awful awful awful update.

Translate

BennyB0Y

Enthusiast I

Totally agree with someone writing we should rate the app - just gave 1 star in App Store. Cannot recommend Sonos to anyone after this. Money talks - creating bad reputation like Sonos has sparked with this crazy release will hopefully lead to someone in charge being fired.

Yep! Have given it 1 star. Would give it ZERO if it were possible. (Conspiracy thought..... It's like SONOS did this on purpose to get publicity of a sort???)

Translate

Show more replies

Sign up

Login to the community