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Contributor I
May 7, 2024 8:27 PM UTC

New SONOS app: many features no longer available!

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

  • Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
  • Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
  • Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

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192 replies

Lyricist I
May 20, 2024 3:02 PM UTC

Sonos Beam: 

No indication of music playing, nor possibility to control it.

When playing TV content: no indication of sound format anymore

Controls for midnight mode and dialogue boost gone

Also when streaming from NAS: no HD and High Res badges gone?

This new app feels buggy and ill conceived, please re-publish the previous one. 

I have a sonos beam.

I can’t see the Night Sound feature in the new app.

I can’t see the Speech Enhancement feature in the new app

The app is also harder to use

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Lyricist I
May 20, 2024 11:06 PM UTC

WTF??? Yup no alarm edit… seems with HomeAssistant can although turn it off.. not with Sonos app… I don’t know who the idiots in dev team are, but congratulations on crapping nice brand down.. gl with your lifes, noone will hire you after crash and burn of Sonos… was thinking to update some speakers… not anymore, not going to buy single item from Sonos anymore, thank you and bye..

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Lyricist I
May 20, 2024 11:34 PM UTC

Think twice before you install the new SONOS app as at least the following features are no longer available (temporarily or permanently):

  • Sleeptimer has disappeared completely. Either you sleep the entire night with music on or you wake up to switch off the music… Quite defeats the purpose.
  • Alarms: creating and editing an alarm is no longer possible. You can only toggle an existing alarm on and off.
  • Local music library: make sure you don’t remove it as it is no longer possible to add a local music library stored on a NAS or shared device. Also the search doesn’t work on the local library any longer; it only searches the online music services. Sonos seems to have finally let down its initial user population that made Sonos big before music streaming services existed…

Either this is a deliberate choice by Sonos to reduce the functionality or someone validated a pre-beta release for production to meet some preset deadlines… In any case, don’t upgrade if you need these features.

what the hell happened here??!!!!! I had beats one set on the app for my alarms every morning & also had tons of rare songs saved over the last few years. It’s now all gone  How was this possible? How do we report this?



How can it be that the people who come up with these garbage decisions don’t get fired. Incomprehensible incompetence. Arg. 

 

 

 

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BennyB0Y
Enthusiast I
May 20, 2024 11:41 PM UTC

Since this is a Sonos forum can I assume that Sonos employees are actually reading everyone’s comments?

Has Sonos replied to anyone about the issues with this app? 

Pretty sure I read somewhere that this app is supposed to be faster, has anyone found that to be true?  For me it seems to be much slower. 

Yes it is much slower. Looks like they're trying to get the app to go via the web when you take a look at https://play.sonos.com 

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Contributor I
May 23, 2024 10:02 AM UTC

Oh what a fail removing functionality from a product you’ve paid for! You should offer a recall and refund if your techs can’t program an off timer.

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Enthusiast II
May 23, 2024 2:44 PM UTC

Since this is a Sonos forum can I assume that Sonos employees are actually reading everyone’s comments?

Has Sonos replied to anyone about the issues with this app? 

Pretty sure I read somewhere that this app is supposed to be faster, has anyone found that to be true?  For me it seems to be much slower. 

Yes it is much slower. Looks like they're trying to get the app to go via the web when you take a look at https://play.sonos.com 

Have you tried this from your phone?  GFL:  Good...Luck.  Then try to build/save a playlist.  Sonos:  Please wake me if/when you’re interested in your customers again.

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Lyricist I
May 24, 2024 2:52 AM UTC

BRING BACK THE SLEEP TIMER. Why in the F$&@ would you release such a s***** update?

Moderator Note: Modified in accordance with the Community Code of Conduct.

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BennyB0Y
Enthusiast I
Jun 5, 2024 6:25 AM UTC

Well well well.... Received an app update last night, and it looks like our voices have been heard. Thank you Sonos. Let's see how the rest of the app fares.

 

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BennyB0Y
Enthusiast I
Jun 5, 2024 8:23 PM UTC

BRING BACK THE SLEEP TIMER. Why in the F$&@ would you release such a shitty update?

It's back. 👍🏿

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Enthusiast II
Jun 6, 2024 2:23 AM UTC

Better but still has issues with a local music library.  Can’t add to end of queue: ‘Something went wrong’. Still relying on Windows app.

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