New SONOS App has removed Windows music library and won't let me re-add it!

You are missing the point.  I need to replace my soundbar.  I am unwilling to give Sonos $900 of my hard earned money at this point in time  - I no longer trust the company.  SO I am looking for an alternative system that has the functionality that Sonos USED to  have.  Plain and simple.  

The work arounds are just that -  work arounds - and I truly appreciate this  community for all of their input  - if only Sonos was so supportive and  helpful as all of you are -  but alas,  they are not.  

Any suggestions on alternative options would be much appreciated. Thanks!

Who are you talking to? Who missed the point?

Penm is right, we don’t need work arounds.  I have thousands in Sonos products.  My solution was to call tech support and after 40 minutes of the tech clicking here and there he set up my music files as a NAS drive.  Difficult for me to follow with him making and unmaking changes until it finally worked.   This was not a simple solution but a complicated one that only a Sonos tech would know.  Tricking the Sonos app to think I had a NAS drive, adding a fictitious user and changes to the firewall.   We’re dealing with a company with a great product that doesn’t care about their customers.  I’m not sure what to do but I am not adding any new Sonos products.  

Just a massive thank you to scrubrush. 

I went to use Sonos and found I had got 4 very useless bricks mascarading as speakers!

No library and sonos says no when I tried to add it back.

After searching around the Internet found your post about sharing the windows file to Sonos.

Would have never thought to go that route and Sonos only mention using a NAS drive so thank you so much (took about 30 seconds to do)

My system had still worked when the original update was forced through so one of the fixes must have broken it.

Moving to EverSolo streamer, JRiver and high def audio. Blowing Sonos off. Loyal user since 2007 or 08. Bridge and then Port. Four houses. Pains me leave but the “service” is pathetic.

KYGuy, what audio are you switching too, if I may ask?

Running a 20TB drive with about 165K high def audio albums on it thru the EverSolo DMP-A6 Master to a pre-amp and an Onkyo receiver to hard wired speakers (not Sonos).

Same here, I came home from an extended holiday to discover Sonos had completely ruined their product.

I dont use Spotify or any of the other streaming sites. They have quite an extensive list of music, but an awful lot of my record collection is not there.

So after buying 11 Sonos products, they are now useless. Except, I kept an old Sonos 5 in my bedroom that is an older generation and runs on the older operating system that is not supported any more. Guess what, that has my library on it. Maybe i should attach all my Sonos products to Sonos 1, and not be supported. This seems to be a better option than the supported Sonos 2. Can I even do that.

I bought this set up to do one thing. Now it doesn’t do that. So it’s not fit for purpose. Any redress through the law?

John

Sadly, despite their assurances that an update would be issued by mid-June to correct this “issue” no such update has yet been forthcoming….. I just get angrier by the day…..

No update is going to fix the issue if you are not properly sharing the folder with your library in it, which is an operating system level function.  Where is you library located, on a PC, Mac or an NAS drive of some sort?