New Sonos App broke my entire system. It is unstable

On an Android I see you can get the S2 App.  Look for posts on that matter. As far as myself being an iPhone user that isn’t happening.  Sorry to say…  Good Luck

My entire system. 1 arc and 2 Sonos one completely broke after the update. App won’t work, music won’t play, completely useless now this is insane 

Absolutely terrible. The stability is bad across the board - from digital streaming to the amp/record player, the latter of which is TERRIBLE. Such a disappointment. 

I've just managed to add my missing speaker.... Roam would not work under the Black app update... But went to my Tidal account and added it from there! 

The stupid thing is, it took me to the Sonos app to add it... and it worked 🤔

I have given up and placed it all in the basement, (2 play 5s, 2 play 3s, 2 1s and 2 roams). and re assembled my old HIFI from last century and just hearing the difference on how Real speakers sound (Bose 901’s) make me wonder why i ever moved away from these.

The new app is not only user unfriendly but also unstable, unreliable and unusable, makes one think it was perhaps also untested.

I was considering expanding my system but after this I won’t be purchasing another Sonos product ever again

In this tech oriented world one gets accustomed to seeing updates from their favorite brands panned by users of other systems. I think this is the first time I have seen a company totally destroy functionality of their product line and alienate the bulk of their base, and then deem it as a “courageous” step with hopes of regaining the level of performance of the old app in months to come.

Make sure everyone disables automatic updates in case Sonos decides to show anymore courage!

I removed, installed, unplugged, rebooted, waited, searched for, and cussed more in the past day than I have in some time.  Grrrrrrr.  Sonos!  Listen!

Keeping in line with the palindrome that is Sonos: Dammit, I’m mad. 

What a mess! Definitely not put through any serious level of QA. I’m a software engineer, and this is a total facepalm. I would never have let so many features slide. Time and time again, it truly does seem like Sonos would prefer that you simply use a streaming service and forget about local music libraries.

UI-wise, Sonos seems to be all in on the concept of the expanding/collapsing room pane that sits at the bottom, the problem is that it’s way too easy to accidentally collapse the pane when you don’t want it to (e.g., scrolling down in an open queue). It should only collapse when you pull the top handle down, not when scrolling further down inside the pane.

In the 10-15 minutes I attempted to interact and navigate the new app, I found the following missing or broken features:

• Frequent and inconsistent errors like “unable to load” or “there are no connected products”
• Volume control wouldn’t work. It kept resetting to 50% -- too loud.
• Can no longer “add to queue” for any playlists; only “replace queue”
• Missing artwork
• “Power scroll” bar no longer works when perusing large playlists
• When you tap the queue icon in the lower left, it no longer jumps to show you where the current song is playing in the queue. You have to search for it.
• When scrolling down in the queue, it’s way too easy to accidentally collapse the expanded pane, and then when you tap the expand the pane again, the queue is not longer open.
• Shuffle feature seems to be broken

But hey, maybe there’s a free U2 album hidden here somewhere if I keep digging!

New app on Android  broke YouTube music integration. 'Shuffle all uploads' doesn't work. Can only play one song!? Are you fixing this Sonos?