Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13615 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

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baardog

Avid Contributor III

The alarm function doesn’t work in the iOS app; I have the latest version of the app (80.01.11). Currently, there are three alarms visible in the iOS app, but they cannot be deleted, activated, or modified. In the desktop app, there are completely different alarms, but they also cannot be changed or deleted. The error message that appears in the desktop app is: ‘Unable to save the alarm. Please try again later.’ Additionally, I’m unable to add alarms to either the desktop or iOS app. I have 31 Sonos devices.

Diagnostic: Your confirmation number is: *************.

Moderator edit: diagnostic recorded and removed (identifying information)

J

Joe Jacobson

Lyricist I

I was trying to be patient with what is obviously a historically terrible app launch…

Until the alarm function, that can no longer be managed, decided not to work anymore for some but did for others….and made people be late and absolutely miss critical events.

What in the actual f- Sonos?

Fix it! Not in a later release, like now.

How is anyone at Sonos ok with this?

E

Eltheri

Lyricist I

Amazingly idiotic!! Not only is the alarm function gone but the alarms are left on in the speakers with the latest settings with no way of changing it or turning it off!? My blood is boiling! I hope I don’t run into a Sonos-representative anytime soon, I’m in no need for jail time!

Of course, this is it! I expect full reimbursement and a biiig excuse! Then it’s good bye and f*ck off Sonos! Bose, here I come

Sorry, I want to clarify that I, in no way, intended the text to be perceived as a threat. Rather, I was, unsuccessfully, trying to jokingly express my frustration. It is not like me to be so irresponsible in the way I express myself, and to be clear, this apology is only coming from me thinking twice about how the text could be understood, not from being approached from Sonos or anyone else. So, please accept, if needed, my sincere apologies for the way I expressed myself!

R

Ridder64

Lyricist III

Alarms can be modified and turned on/off, added, deleted….whatever you want (S2app 80:01:11 on iOS 17.5.1).
The only problem I have is that the alarm times are in GMT and because I’m in a CET timezone, the alarms are 2 hours late.
How come I can edit alarms and it looks like no one else can?

E

ezgrug

Lyricist I

soooo i can't turn off my alarm now due to the new update, my alarm now goes off at 3pm every day and i need the music from the sonos to get to sleep

sonos you gotta sort your **** out because genuinely what was the point of the update…

Moderator Note: Modified in accordance with the Community Code of Conduct.

C

ChrisR12663

Lyricist II

Alarms can be modified and turned on/off, added, deleted….whatever you want (S2app 80:01:11 on iOS 17.5.1).
The only problem I have is that the alarm times are in GMT and because I’m in a CET timezone, the alarms are 2 hours late.
How come I can edit alarms and it looks like no one else can?

I still can’t find the alarms in the new app. I really don’t understand why it was removed.

Bumper

Alarms can be modified and turned on/off, added, deleted….whatever you want (S2app 80:01:11 on iOS 17.5.1).
The only problem I have is that the alarm times are in GMT and because I’m in a CET timezone, the alarms are 2 hours late.
How come I can edit alarms and it looks like no one else can?

I still can’t find the alarms in the new app. I really don’t understand why it was removed.

Go to settings >manage, you should see it there. Some users are reporting that even though they’ve updated the firmware and app that alarms are still missing.

Sonos says they were removed because of a bug.

C

ChrisR12663

Lyricist II

Thank you, I found it. Much harder to get to it then before.

D

Dgewn

Lyricist I

Okay alarms is easy enough to find but my early one at 7 am doesn’t work anymore. Can I go back to the old app please (iPhone). This new app is atrocious

S

sbradley02

Contributor I

Just to reiterate, until they fix the phone app, using the desktop app gets around these alarm issues for many (but not all) customers.

In the desktop app, delete all saved alarms, and create new ones.

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