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David Weller
Avid Contributor II
May 8, 2024

New SONOS App - Alarms

  • May 8, 2024
  • 233 replies
  • 13615 views

App has been upgraded,  We onlu have IOS no access to Mac or Windows,

 

Lost ability to use alarms etc 

 

Can we reverse upgrade and go back?

 

New app is awful! so user non friendly 

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    Pinned Reply By Jamie A

    Hi all,

    With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

    1. Update your app to:
      1. iOS: 80.00.08 - available now in the App Store
      2. Android: 80.00.05 - available now in the Play Store
    2. Update your firmware to 79.0-52294 - available now via the Sonos App:
      1. Tap the settings gear in the top right
      2. Select “Manage” next to your system name
      3. Select System Updates
      4. Select Check for Updates
    3. Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
      1. Start the Sonos app
      2. Force quit the app
      3. Start the Sonos app again

    Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

    You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

    If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

     

    233 replies

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    Haegar
    Lyricist I
    May 21, 2024

    Seitdem ich die neue App heruntergeladen habe, gibt es laufend Probleme beim Start des Systems, bei der Anwendung der Favoriten und Playlist. Die Favoriten und Playlists können nicht mehr bearbeitet werden, zeigen aber noch ältere Sender oder Alben an, die nicht mehr aufgerufen werden können.

    Das Sonosnetz zeigt ständig Verbindungsprobleme an. Manchmal lösen sich relativ schnell auf, manchmal hilft aber nur noch ein Neustart des Gerätes.

    Ich vermisse sehr die Weckfunktion. Gott sei Dank habe ich das Update in der Desktop-Version verhindern können. Hier bieten sich noch Möglichkeiten der Steuerung.

    Kurz um: ich bin ärgerlich und und enttäuscht, bei einem sonst sehr professionellen System wie Sonos, einen derartigen Dilettantismus bei der Entwicklung und der Einführung eines neuen Systems zu erleben.

    Offensichtlich hat sich niemand an   Nutzerinteressen orientiert. Bunte Icons waren offensichtlich ein größerer Antrieb . Hier ist viel Spielraum nach oben!!!

     

    Moderator edit:
    Google Translate-

     

    Since I downloaded the new app, there have been ongoing problems starting the system, using the favorites and playlists. The favorites and playlists can no longer be edited, but still show older stations or albums that can no longer be accessed.

    The Sonos network constantly shows connection problems. Sometimes the problems resolve relatively quickly, but sometimes only restarting the device helps.

    I really miss the alarm function. Thank God I was able to prevent the update in the desktop version. There are still control options available here.

    In short: I am annoyed and disappointed to see such amateurism in the development and introduction of a new system for an otherwise very professional system like Sonos.

    Apparently no one has taken user interests into account. Colorful icons were obviously a bigger driver. There is a lot of room for improvement here!!!

    Ken in VA
    Trending Lyricist I
    May 21, 2024

    The weirdness with alarms continues.

    I have one alarm for Jazz set to 6:29 for Tuesdays, Thursdays, Saturdays. I have a second alarm for medieval music set to 6:30 for Mondays, Wednesdays, Fridays.

    this morning the Jazz alarm went off at 6:29 as expected, but a minute later the medieval alarm went off. It played for two minutes, then stopped and went back to the jazz alarm.

    this morning the Jazz alarm went off at 6:29 as expected, but a minute later the medieval alarm went off. It played for two minutes, then stopped and went back to the jazz alarm.

    Extremely weird behavior.

    sbradley02
    Contributor I
    May 22, 2024

    My alarms fail completely. I have followed recommendations about checking for updates, restarting speaker, deleting and re-adding alarms. Nothing works.

    And don’t get me started on how un-user friendly the new app is. One of the worst app rollouts I have ever seen.

      Gijsbertus
      Lyricist II
      May 22, 2024

      Agree, new update is not providing a functioning alarm. 
      Please Sonos, give me first a working update, before anoying me with new headphones. 

        sbradley02
        Contributor I
        May 22, 2024

        Support had me factory reset the unit, still no alarm

        sbradley02
        Contributor I
        May 22, 2024

        Finished with support. Here is the workaround while they are working on fixing the awful app.

        Install the desktop app from the website (Windows or Mac).

        Delete and recreate your alarm(s).

        Ridder64
        Lyricist III
        May 22, 2024

        After a few updates I got the alarms back. 
        But….when I set an alarm for 06:00, the alarm sounds at 08:00….

        when I set an alarm for 04:00 then the alarm sounds at 06:00….

        so it’s no using the system clock but GMT.

        Where can I change that? 
        I’m located in the Netherlands 

         

         

          Fiågdoyfoyfoyditz
          Lyricist I
          May 22, 2024

          VARFÖR ÄR VÄCKARKLOCKS FUNKTIONEN PÅ SONOS APPRN BORTTAGEN?!?!? HUR TROR NI JAG SKA VAKNA? JAG HAR MATTE NATIONELLA IMON ÅHGGGG

           

          Moderator edit:
          Google Translate-

          WHY IS THE ALARM CLOCK FEATURE ON THE SONOS APP REMOVED?!?!? HOW DO YOU THINK I WILL WAKE UP? I HAVE MATT NATIONAL IMON OHGGGG

            PrestonGarvery
            Lyricist III
            May 23, 2024

            If you install the new app you are effectively a non consenting BETA tester. 

            I don’t know about that beta builds tend to be at least functional. 

            Eltheri
            Lyricist I
            May 24, 2024

            Amazingly idiotic!! Not only is the alarm function gone but the alarms are left on in the speakers with the latest settings with no way of changing it or turning it off!? My blood is boiling! I hope I don’t run into a Sonos-representative anytime soon, I’m in no need for jail time!

            Of course, this is it! I expect full reimbursement and a biiig excuse! Then it’s good bye and f*ck off Sonos! Bose, here I come

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