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Avid Contributor II
May 8, 2024

New SONOS App - Alarms

  • May 8, 2024
  • 233 replies
  • 13615 views

App has been upgraded,  We onlu have IOS no access to Mac or Windows,

 

Lost ability to use alarms etc 

 

Can we reverse upgrade and go back?

 

New app is awful! so user non friendly 

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

  1. Update your app to:
    1. iOS: 80.00.08 - available now in the App Store
    2. Android: 80.00.05 - available now in the Play Store
  2. Update your firmware to 79.0-52294 - available now via the Sonos App:
    1. Tap the settings gear in the top right
    2. Select “Manage” next to your system name
    3. Select System Updates
    4. Select Check for Updates
  3. Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
    1. Start the Sonos app
    2. Force quit the app
    3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

 

233 replies

Lyricist II
May 13, 2024

I’ve had to unplug the speaker in my bedroom as I can’t switch off the alarms I don’t need while on holiday from work. 
This is unbelievably poor. How did it get through beta testing with this functionality missing?

I’ve been involved with Sonos beta testing in the past and this never would have been missed 

You can still modify the alarms in the computer app, just not the mobile app. It's not ideal to have to pull out a laptop to do that, but at least it's still there. (The last time I checked anyway.....)

Contributor I
May 13, 2024

I have just updated to the new app on iOS. I have questions.
 

1: Can I downgrade back to the S2 app?

2: where is the sleep timer? I use it, and every evening now, I can't seem to find it. 

3: where are the alarm settings?

4: now whenever I select anything from the recently played section I get an error message “something went wrong try again” so then I have to go back and search to find it. 

From reading other posts, this does not seem to be progress. Not impressed with this update at all. 

Trending Lyricist I
May 13, 2024

The latest update (May 2024) has removed my I-Tunes library from my desktop and Android apps and I can't reconnect the library.  I'm pissed, to say the least.  Also, the alarm function has been removed from the mobile app.  Has SONOS lost their frigging mind?

Lyricist I
May 13, 2024

Sonos what where you thinking!!!????? This app is a mess. And WHERE ARE THE ALARMSETTINGS!!! Very very veryyyyyy annoying 😡

Lyricist I
May 14, 2024

Auto updating to a whole new experience is not acceptable. Especially when it’s slow to respond, and feels generally buggy. 

Removing features, such as the Alarm, in an “Update” is unacceptable. That’s software 101. You don’t get rid of features. And worse, no one thought to communicate this? 

 

But BOTH? You auto-deleted valuable functionality without letting anyone know! 

 

Get the Product Manager (or god-forbid, the Dev lead) who made that decision on the forums and give your paying customers an ETA - and an apology. 

 

I assumed your updates were going to be an improvement overall. I assumed you’d do reasonable research and make intelligent improvements based on usability studies.

I really do still look forward to the new UI - but today it still feels like a beta - and it needs to include previous functionality. 

Lyricist I
May 14, 2024

Sounds like I'm not the only one disappointed by the new app update. Personally I enjoy updates and products and services getting better. However, Sonos dropped the ball this time. Taking away common features that made their product useful. 

Features to bring back that I have noticed is the sleep timer and the volume number control. I don't use the alarm feature but I liked the option and honestly selecting my rooms and grouping and ungrouping now takes extra steps. 

Sorry Sonos but you're better than this.

Lyricist II
May 14, 2024

I was keen to update to the new Sonos application on the day of it's release. The upgrade route didn't seem that intuitive, that should have been the first warning to not try any any more.

The new interface does seem very bright and modern but has suffered as a result. We rely on the following features as part of the service; 

No widget

No alarm

No sleep

No access to radio player 

Application manoeuvring isn't that intuitive 

How many updates will I have do to retrieve these features? And how well tested will they be. Not sure how to progress 

 

Bazznotes
Lyricist I
May 14, 2024

I updated the Sonos app on my iPhone. But I cannot change or activate/deactivate my alarm settings anymore.

The alarms are still working in my speaker (Ikea/Sonos), but I cannot controll thrm anymore.

Is there a workaround?

Trending Lyricist I
May 14, 2024

I’m very upset about my access to my I-tunes library being destroyed.  SONOS has surely lost its mind by issuing this insanely unpopular update.  Does anyone know if we will get this access back along with the alarm feature on our mobile devices?

Trending Lyricist I
May 14, 2024

HI,

Following the “most extensive app redesign ever”, all my alarms have stopped working (amongst lots of other things). I can see the alarms via the Windows app but I am unable to make any changes or add new alarms.

I get the error message below. Has anyone got any suggestions for a workaround?

 

I’ve been using Sonos since 2009 so know my way around the system.

 

In a word, Sonos sucks right now