New SONOS App - Alarms

On the latest update 

• the alarm function is no longer available
• my playlists on Qobuz have disappeared
• some speakers are shown as playing music I never chose 
• selecting music is much more difficult than before
• what option is left but to get another speaker system with an app that actually works ? What a disappointment 

What is the reason for the new app?

It's an absolute disaster!

I'm so angry that overnight that my use of SONOS has gone from perfect to literally not fit for purpose. 

I can't search my music library stored on NAS drive, this has been my preferred use of the system since I became a SONOS user more than 10 hrs ago.

If I do play an album from my music library the album art is missing.

I can no longer set alarms or sleep timers.

The app has become laggy, with mostly empty icons.

I am seriously looking for a replacement service,  not to be done lightly given £1,000s spent on SONOS kit over the years.

I have consistently recommended SONOS universally to friends and family for years.

You have destroyed this customer satisfaction overnight. My current advice to friends and family would be shop elsewhere. 

I bought 2 Era 100 in to listen to music to help me fall asleep.  But I can no longer program a timer.  I have two speakers that have lost 80% of their usefulness.  I have never been so disappointed.  Sonos speakers are entry-level plastic speakers of very average quality.  I bought these speakers because I found them practical (connected speaker...). Bit  If I had known, I would have bought real acoustic speakers (not connected) and an amplifier (but not from Sonos).  Today, I have very expensive connected speakers (or average quality) that are not that connected. This is a joke... 

Dumpster fire the size of planet Earth.

Hallo zusammen.  Ich hab ja mittlerweile mitbekommen,  dass es den Wecker derzeit nicht mehr gibt - schlimm genug.

Aber was ist mit bereits eingestellten Weckern?

Ich wurde heute morgen überraschend um halb sechs geweckt, weil ich vor Abschaffung der Weckfunktion den Wecker so für Dienstags eingestellt hatte.

Das brauche ich aber jetzt nicht mehr.

Abschalten geht aber nicht...…

Danke im Voraus für Lösungen.

LG

Moderator Note - Translation by Google:

Hello everyone. I've now noticed that the alarm clock no longer exists - bad enough.

But what about alarms that have already been set?

This morning I was unexpectedly woken up at half past five because I had set the alarm clock for Tuesdays before the alarm function was abolished.

But I don't need that anymore.

But you can't switch it off...

Thanks in advance for solutions.

LG

Just noticed a new update in the Australian Apple App Store. 80.00.08.

I can see alarms have been added. Not sure what else.

Alarms in the UK are going off at GMT time, we’re currently in BST so alarms are going off an hour late

I don't see the alarm. Do I need to uninstall the app and reinstall?

No you don’t have to uninstall. Alarms are in the system settings under manage after you update the app

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community: