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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Contributor I
May 10, 2024 4:00 PM UTC

I’m just adding another post to echo all of these complaints. This has been a terrible update, and the more people who say so, perhaps the faster Sonos will fix it.

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Lyricist II
May 10, 2024 5:18 PM UTC

Today is the first chance that I’ve had to properly use the new SONOS app. Went to play some songs and add to the queue and the feature is not there. This is beyond frustrating. It’s all I used to use it for. Complete shambles

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Lyricist II
May 10, 2024 6:02 PM UTC

Have to wait until July for the Playlist/Queue Editing to be added … NO NO NO NO 

Snooze Alarms are seriously more important a feature to get June than Playlist/Queues … c’mon … well I guess its time to migrate the playlist over to Spotify, delete the app and just push the Spotify stream to my Sonos Speakers. Seriously Sonos what the F***

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Contributor I
May 10, 2024 6:03 PM UTC

Terrible app release , absymal 

no easy way to search or navigate through locally stored library.

No options to play albums from folder view.

Did a rival develop the app to destroy Sonos's reputation?

 

 

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Contributor I
May 10, 2024 6:03 PM UTC

This is crazy! Why would they remove queue management? I presume this is an oversight rather than a deliberate act. Please reinstate it immediately 

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Local Superstar
May 10, 2024 7:07 PM UTC

It hard to see how the new app can be improved as essentially the overall concept is flawed (probably fatally).  They can tack on missing features, but the overall experience of use and look is not really going to change - it's just unpleasant and irritating to use. 

Anyone investing in the new 500 dollar headphones is likely to expect a matching app.  This isn't it. 

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It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
Renowned Enthusiast I
May 10, 2024 7:25 PM UTC

Is there no way to change the Sonosnet channel now in the app?

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Lyricist I
May 10, 2024 7:27 PM UTC

Not a question, just a complaint!

Another unhappy customer. I can’t manage my queue?! This seems like the 2nd most basic feature of a music app 2nd only to playing music… this app was not ready, your devs are giving agile a bad name

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Renowned Enthusiast I
May 10, 2024 7:29 PM UTC

Going another night trying to use this app at home and another night of frustration.  It’s just junk.  Yet, developer pride and ego won’t let them admit it’s junk.  Whoever defined the MVP and let it be released should be fired.  The WSJ recently did something similar with their iPad app---ruined it.  Both companies seem to be taking the stance that the customers are idiots and don’t realize what a wonderful improvement has been created.   

 

Please bring back queue editing.  This new format is also a mess.  Just give us the old app even if pride is standing in the way with the developers.  

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Lyricist I
May 10, 2024 7:35 PM UTC

So I can literally play one song at a time ... Then open the app and choose a new track. Are you fecking kidding me. This update is a joke. £1000s spent. Not happy!!

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