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Contributor I
May 8, 2024

New SONOS App - Adding to queue

  • May 8, 2024
  • 354 replies
  • 25386 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Prodigy I
September 12, 2024

You can indeed add individual songs to a queue, but not add folders (e.g. CD2 from a box set located on a local music library (NAS)) to the end of an existing queue (already playing CD1). Nor can you add the  entire box set (multiple local folders) to a queue simultaneously.

Once they’re in the queue, I can’t reorder or delete individual songs.

These are all basic queue editing functions that are possible on a PC and were possible in the old IOS version of the app, but not in the latest versions (as far as I know)

That’s why I asked what service Lucy was using because, as you can see, there are more options than just “Save to Sonos Favorites” for YT Music--including the ability to play now, play next, and add to end for entire playlists/albums.

Lyricist I
September 12, 2024

I can’t add songs to a Sonos playlist that I creatief myself. I Made a playlist “temp” to add songs I like and later I can add the songs to a Apple Music playlist. Workshop gerat for me, nut nog I can’t add a song to the “temp” playlist. Am I doing something wrong? 

Prodigy I
September 12, 2024

I find it amusing that Sonos is confused that anyone would want to have control over the order of the songs that are playing.

 

The concept of a mix tape, and mix tapes themselves, are probably almost 50 years old.  People would take cassettes, songs recorded off of the radio, LPs, 8-tracks, and spend hours creating the perfect playlist.  A playlist to fit a mood or elicit specific emotions.  A playlist of memories tied to high school shenanigans, or a fling with a girlfriend or first kiss from a boy.  Playlists take you back to summer camp or funerals, love and loss.

 

The fact that we’re in 2024, and Sonos is not only confused about this, but so obtuse as to wonder why their user base is up in arms over the functionality they intentionally removed from all of their users (with up to date software), is funny.  And sad.

 

A reminder that Sonos made their product about Sonos, and stopped making the Sonos brand about music.

Rather than being confused, it's more likely that Sonos is aware that playlists are used differently these days.

Most of their customers probably use streaming services for playlists. Not only is this easier, but it also lets people share playlists which has turned into an extremely popular pastime. Have a look at the Spotify playlist subreddit: it has 2 million users just for sharing and talking about playlists.

Lyricist I
September 12, 2024

By this assertion, sonos was intentionally repositioning itself as smart home bloatware. An app [setting aside the very buggy nature of this as well] that setups and groups speakers, never to be used for real music experience. If I create, edit, and listen to music purely on secondary software what else is it? The fact that many of us use secondary software is what allows them to address queue mgmt after such basic functions as iPhone battery drain, ability to group speakers w/o constant drop out, system stability, and volume control, but it no way means that wouldn't be a wild choice. Many listeners did use the app for direct music experience and they built 'radio stations' of their own to support that idea.

So far the only upside of this app update I've seen is that Amazon looked at and learned from their mistakes, choosing to move alexa to another ai rather than release product that wasn't ready and would have damaged the brand

almazri
Prodigy I
September 12, 2024

Many listeners did use the app for direct music experience and they built 'radio stations' of their own to support that idea.

 

Yup and the Sonos queue allowed you and anyone else at your house to combine content from different music services and your own library to the queue and then save it for later. My family would build playlists as we listened, it was awesome. Yes you can do similar by sharing playlists and through Apple Music SharePlay but they arent as good as Sonos used to be. 

Prodigy I
September 13, 2024

Many listeners did use the app for direct music experience and they built 'radio stations' of their own to support that idea.

 

Yup and the Sonos queue allowed you and anyone else at your house to combine content from different music services and your own library to the queue and then save it for later. My family would build playlists as we listened, it was awesome. Yes you can do similar by sharing playlists and through Apple Music SharePlay but they arent as good as Sonos used to be. 

I suppose it depends where and how you listen to music. I’ve come to realize that a playlist that I can only listen to within the confines of my own home is not that valuable to me: I much prefer playlists that I can listen to wherever I am, whether it’s in the car, on a plane, overseas, etc. I also like to be able to share playlists with people without requiring them to physically be at my house.

Long story short: I stopped using Sonos playlists a long time ago because they’re not portable.

Prominent Collaborator I
September 18, 2024

After 4 months, I still have to use the desktop app if I want to add library music to the queue or manage the queue in a reasonable way.  Today I wanted to create a queue with a few Artists in it.  I find the Artist, click, and the ONLY option is Play Now which wipes out the existing Queue!  It seems to work for Songs or Albums, but not Artists or Genres, etc.

So, I have to use the Desktop app to achieve this thing I have been doing for over a Decade!  The very Desktop app that SONOS says they are also planning to retire.  And then what?  Another bone-headed concept of a plan?

Seriously, is this ever going to be fixed?  I have never believed the timeline for getting the app working correctly again. At this point, with no updates in 3 weeks, I’m guessing we’re looking at next year to never, with never being the horse to bet on.

And, after all this, where is anything awesome or better for the user experience? I can do nothing I couldn’t do before this app fiasco - all it has done is wipe out features while adding no benefits.  Still hard to believe what a mess SONOS have made of their once stellar products.

Prominent Collaborator I
September 18, 2024

Many listeners did use the app for direct music experience and they built 'radio stations' of their own to support that idea.

 

Yup and the Sonos queue allowed you and anyone else at your house to combine content from different music services and your own library to the queue and then save it for later. My family would build playlists as we listened, it was awesome. Yes you can do similar by sharing playlists and through Apple Music SharePlay but they arent as good as Sonos used to be. 

I suppose it depends where and how you listen to music. I’ve come to realize that a playlist that I can only listen to within the confines of my own home is not that valuable to me: I much prefer playlists that I can listen to wherever I am, whether it’s in the car, on a plane, overseas, etc. I also like to be able to share playlists with people without requiring them to physically be at my house.

Long story short: I stopped using Sonos playlists a long time ago because they’re not portable.

That’s not the story - your playlist proclivities.  The story is the Queue.  It cannot be fully managed and what is possible varies from one the Music service and the content.  It’s a hodge podge of random inconsistent features.  For example, from my Library (or a Music service like Apple) I can add songs to the Queue, but not Artists or Genres.  UNLESS I use the OLD Desktop App that has worked perfectly for over a decade.

So, yes, it depends on how you listen to music and if you listen to music using SONOS, it’s all F’d up now for months since they broke it.

Prominent Collaborator I
September 18, 2024

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

 

@Jamie A 
You all plan to get all this working BEFORE you kill off the Desktop app, which is the only way to reliably manage the Queue at this point?  After four months of waiting, I think that’s a fair question.

Lyricist I
September 21, 2024

Since the massive “update” failure and subsequent fixes updates, I have spent HOURS at a time trying to bring my system back up (2 Play 1, 1 Move, 1 Beam and 2 One speakers.   I am running all over the house trying to reconnect to system with the “special tone.”  It’s getting worse, not better.  How can Sonos make this right?  I obviously loved the products; now I'm in a deep hole of soundless despair  and really pissed off at Sonos.  Sonos, how are you going to make this right?  Your fixes are worsening not improving connectivity and Sonos experience.