Still no movement on this. App up to date and no option to do anything other than ‘add to Sonos favourites’. 
 

Empty platitudes from Sonos doing nothing to paper over the cracks of an ineptly handled change to the app which, in no circumstances, could ever be described as an upgrade. 
 

I’ve been using SonoPhone which at least gives me instant access rather than waiting through the inevitable crashes and ‘something went wrong’ dialogues which are the norm for the now useless Sonos product. 

Your request is in a queue… your business is important to us, but unfortunately at this time we can’t edit the queue we’ve put your request in… 😁

Your call is important to us. Please stay in the queue until your call is no longer important to you

The comments and feedback gathered here are now 4 months old. After months (years?) of frustration and searching of myriad sources (Sonos not being terribly transparent at the best of times) I just found information supposedly confirming that queue/playlist management would be reintroduced in July... and here we are in Mid-september.   I just updated the app yet again this eve in vain hope, but nothing.  The only "edit" option is to add to Sonos favourites, whatever that means.

Any chance of some honest feedback on timescales for fixing this shenanigans, Mr Spence? 

I share your frustration, but remain hopeful. Mr. Spence’s apology letter issued at the end of July namely lists ‘Restoring edit mode for Playlists and the Queue’ as an action for september and October…

https://www.sonos.com/en-us/blog/update-on-the-sonos-app?utm_source=community-care&utm_medium=blog-patrick

What music service are you using and how are accessing the edit options? The current version of the app has many more edit options available than just add to favourites.

We use Spotify mostly. Which service works the best. 

You can indeed add individual songs to a queue, but not add folders (e.g. CD2 from a box set located on a local music library (NAS)) to the end of an existing queue (already playing CD1). Nor can you add the  entire box set (multiple local folders) to a queue simultaneously.

Once they’re in the queue, I can’t reorder or delete individual songs.

These are all basic queue editing functions that are possible on a PC and were possible in the old IOS version of the app, but not in the latest versions (as far as I know)

The comments and feedback gathered here are now 4 months old. After months (years?) of frustration and searching of myriad sources (Sonos not being terribly transparent at the best of times) I just found information supposedly confirming that queue/playlist management would be reintroduced in July... and here we are in Mid-september.   I just updated the app yet again this eve in vain hope, but nothing.  The only "edit" option is to add to Sonos favourites, whatever that means.

Any chance of some honest feedback on timescales for fixing this shenanigans, Mr Spence? 

What music service are you using and how are accessing the edit options? The current version of the app has many more edit options available than just add to favourites.

 

You still can’t edit the queue! That most fundamental of actions disappeared in the May update. And nor can you save a queue as a playlist. 

I find it amusing that Sonos is confused that anyone would want to have control over the order of the songs that are playing.

The concept of a mix tape, and mix tapes themselves, are probably almost 50 years old.  People would take cassettes, songs recorded off of the radio, LPs, 8-tracks, and spend hours creating the perfect playlist.  A playlist to fit a mood or elicit specific emotions.  A playlist of memories tied to high school shenanigans, or a fling with a girlfriend or first kiss from a boy.  Playlists take you back to summer camp or funerals, love and loss.

The fact that we’re in 2024, and Sonos is not only confused about this, but so obtuse as to wonder why their user base is up in arms over the functionality they intentionally removed from all of their users (with up to date software), is funny.  And sad.

A reminder that Sonos made their product about Sonos, and stopped making the Sonos brand about music.