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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Lyricist II
Jun 2, 2024 12:30 AM UTC

FIX THE QUEUE!!!  I want back the ability to add songs to the queue or “play next”. “Replace queue” is not acceptable.  I am tired of you all messing around with the app and taking away features that were important. 
 

Quite frankly, I want the version of the app that we had a year ago. I cannot stand this version and it just makes me not want to buy anymore Sonos products. 

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Lyricist I
Jun 2, 2024 10:55 AM UTC

If you can’t make a queue how can you play music from different artists without one song finishing and then having to go to your phone to put on another. Or have I missed something?

Is there any way to revert back to the old version of the app?

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Lyricist I
Jun 2, 2024 12:23 PM UTC

Sonos has for years proven it doesn’t know how to create a stable application to support their hardware. Now they have shown they have no idea how to design a user interface.

Companies that roll out garbage applications like this have a total disregard for their customers.

The question is, do their developers even use their products? If they did, the interface would be cleaner and the most useful functions wouldn’t be stripped.

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Lyricist III
Jun 2, 2024 3:08 PM UTC

Get off Sonosnet.  If you have a boost, get rid of it.  Start over with a wireless se-up.  Worked for me.  Yes, the app is junk!  Hopefully it gets better.  The music part of the app is beyond clunky!

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Lyricist I
Jun 2, 2024 6:07 PM UTC

Why are your best customers unwitting beta testers? Please follow the big kids and release as beta products rather than the finished updates. 

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Enthusiast II
Jun 3, 2024 2:39 PM UTC

FIX THE QUEUE!!!  I want back the ability to add songs to the queue or “play next”. “Replace queue” is not acceptable.  I am tired of you all messing around with the app and taking away features that were important. 
 

Quite frankly, I want the version of the app that we had a year ago. I cannot stand this version and it just makes me not want to buy anymore Sonos products. 

I'd be more than happy with the app we had a month ago!

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Lyricist II
Jun 3, 2024 5:25 PM UTC

If you can’t make a queue how can you play music from different artists without one song finishing and then having to go to your phone to put on another. Or have I missed something?

Is there any way to revert back to the old version of the app?

If you use an android phone, I believe you can revert to an earlier version. For us that use iOS, we are sort of screwed, unfortunately. 

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Lyricist I
Jun 4, 2024 11:35 AM UTC

Please add the queue back.  Impossible to have a music app without a queue but somehow Sonos managed to do it.

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Prodigy III
Jun 4, 2024 11:40 AM UTC

Please add the queue back.  Impossible to have a music app without a queue but somehow Sonos managed to do it.

Should be in today’s update...

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Headliner I
Jun 4, 2024 2:40 PM UTC

Nice to see the Play next & Add to end of Queue back.

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