Contributor I

New SONOS App - Adding to queue

Forum|Forum|2 years ago
May 8, 2024
354 replies
25386 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

Show previous replies

T

that metal man

Enthusiast I

Can’t clear playlist like in the old app that worked .. any help ?

Join the party, my friend. I can’t do a damn thing on my system apart from change volume or peruse streaming services.

T

that metal man

Enthusiast I

No library and no queue management. This is absolute garbage. I’ve never had my good opinion of a product so swiftly diminished.

I’m thinking of selling. Large multi-room customer since 2009.

M

MartyRS1975

Lyricist I

I am in the market to replace all my sonos. Outside of the horrible crackle that appear in these things after a few years. I was happy when the new app dropped. It fixed an issue with me being on a different vlan than the speakers but it broke or removed so many other fetlatures it's time to move on. Sorry sonos our time is done and I am sure I am not the only one. To many years of over priced under quality speakers now with the 3rd app I have had with my system and each time we only ever loose feature. A whole lot of promises but they don't deliver. Can you provide me an address to post my worthless crap back to or is it the standard local dump. Sonos you lost your way. Me and many other are going to find another system. Enjoy you commercial customers cause all us residential customers were only here to make you. We are all on our way out the door

D

Dcgman#1

Headliner I

Yup, I lost the ability to queue. Like I lost My Library. I’m losing my mind Sonos. I’m sure these kids at Sonos have a solution? Right?

jgatie

Yup, I lost the ability to queue. Like I lost My Library. I’m losing my mind Sonos. I’m sure these kids at Sonos have a solution? Right?

See here for a poster who graciously put together a solution to your missing local library woes:

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MartyRS1975

Lyricist I

Even the unsubscribe button to their junk email doesn't work. Come on sonos, please sell the company to someone who knows what their before we all have a bunch of useless paper weights

C

Cracks

Contributor I

Just to add my voice to the crap new app. I have been with Sonos since it first came to Australia, and cannot believe that they would take away the best feature - the QUEUE! What we have in its place is totally useless. It is indeed hard to believe how anyone could have come up with this s*** show. The modern need to change for change sake is a concept I can't come to terms with. Give me the previous app back please.

Interestingly my 7 yo had a run with the new app and his first question was “where is the search box?” and then “oh, there it is, but why is it not at the top?” He knows a thing or to about apps!!

Moderator Note: Modified in accordance with the Community Code of Conduct.

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that metal man

Enthusiast I

Support have told me that having music library available on iOS app and ability to add to end of a queue are features that are not yet available in updated app!? These are the features that made Sonos worthwhile. I was told they should be in future updates at unspecified time!? When will these essential features be in the iOS app? Or do I need to sell all Sonos products and try something else?

I have questions.
1. Why were core features of a music sound system removed with purpose. I do not accept that rheir remival was accidental. Software design and planning takes months/year.
2. Who tested the new app? Are we to believe that Sonos staff are not users? That is unlikely. Staff knew what they were doing and went ahead anyway.
3. To your question about selling… yes, I have landed at the belief that it has come time to jump ship and sell up. I will now investigate Denon, JBL, etc. Sonos no longer hold a monopoly on wireless hi-fi.
4. Are our community member concerns making their way to the CEO? This is a very serious matter that will impact their revenue. The press (at least here in Australia) are already getting a sniff of what’s happening, such is the deep presence of Sonos hardware in many countries; it has become part of daily life for many thousands.

I have no faith that Sonos staff will act quickly.