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Contributor I
May 8, 2024

New SONOS App - Adding to queue

  • May 8, 2024
  • 354 replies
  • 25386 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Bumper
May 20, 2024

I must be missing something? How do you use the speakers if you can't load music?????

One track at a time

Bumper
May 20, 2024

Sonos what were you thinking of? Just sat down to play some music and faced with trying to get the new app to work. Where’s the Queue? Where is play next? Right now I hate you.

Coming back mid June probably. 

Lyricist I
May 20, 2024

I am trying to play Music off of Amazon Music.  Nothing shows up to play at all.

Lyricist I
May 20, 2024

This new app is garbage. I know The issue with adding music to a queue or saving a queue with a playlist has already been made apparent, but I just need to iterate how disappointing it is that this functionality was taken away. I work for Best Buy and I was at a client's house today trying to show them how to use the app after installing a new Sonos Amp and it was difficult even for me to navigate because I haven't used it much on my own system since the update and it is not as intuitive. Then to make matters worse, they went to their music service, started playing some music and asked how they can add more music to that. I tried to show them and ended up looking like an idiot because it turns out you can't do that anymore. They want from being very excited about their first Sonos product to being little disappointed. I can't recommend the product at this point until this app gets fixed.

Lyricist I
May 21, 2024

In the new mobile app, how can I add a song to the end of the queue? This was possible in the old app…

 

Thanks!

Contributor I
May 21, 2024

Thank goodness i can add & play songs direct from most streaming service apps through my Sonos speakers, as well as edit the queue.

Maybe that's why Sonos haven't given this app the time, design and testing effort it needed?

Will many people bother returning to the Sonos app after this?

Lyricist I
May 22, 2024

I’m still looking for it. It’s has to be there somewhere. Sonos could not possibly have removed the queue edit on purpose. 

jgatie
May 22, 2024

I’m still looking for it. It’s has to be there somewhere. Sonos could not possibly have removed the queue edit on purpose. 

 

The new app was built from scratch.  Anything that appears “removed” is more accurately described as “left out” or “not finished”.  By all appearances, this app was rushed out in order to meet a deadline (End of fiscal year?) for the coming hardware release.  This isn’t on the developers, the testers or even the beta testers.  That’s a decision made by bean counters and executives.  

Contributor I
May 22, 2024

I totally echo the centiments of everyone here. One of the things I loved about the previous sonos app was to flick through the queue, and play a song next if I wanted to. Not possible here and very disappointed. Really? Snooze alarms before queue management? I think someone was snoozing when they developed this. I thought before, that it might have been something voiceover was missing. When I had a sighted person confirm not there, I was very disappointed. Bring it back or give me my older version, please.

Lyricist III
May 23, 2024

Honestly, whoever said this app was ready for release without the queue feature working should be fired with cause…I just updated and the new app is awful and it takes away features.

This is exactly why people don’t trust buying technology like this anymore, because features get taken away with “updates” and the product is not even a resemblance of when you first bought it.