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Contributor I
May 8, 2024

New SONOS App - Adding to queue

  • May 8, 2024
  • 354 replies
  • 25386 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Lyricist I
May 23, 2024

This new interface is horrible I have been using Sonos for over 6 years and it has been wonderful now its glichy, it does not respond as quick, some of the features that made it great are gone such as being able to add music to the queue in different orders even the volume is slow to respond 

Contributor II
May 23, 2024

I am having an issue with a zombie queue. The app says the queue is empty but, playlist still playing. Can’t ungroup the rooms or pause. New app is junk. Less time developing headphones more time on app. 

Contributor I
May 23, 2024

So this morning i woke up to find my phone app had updated even though i said dont 

we seem to have lost many functions baring in mind this is a music system 

 

no playlist 

cant add a song to a queue 

there for you cant create a play list 

plex no longer working 

 

please

sonos provide the basic functionality of a music system 

 

i not worried about alarms alexa function great if its avalibel but we ned to start at what does sonos stand for is it a music system for the home or a alarm clock ? 

 

very disappointed i been with sonos for over 15 years great products and up to know i never really 

had a problem and i one time i did support fixed it quickly 

lets get back to the app working as a music system 

many thanks 

 

 

 

Lyricist I
May 23, 2024

THIS UPDATE SUCKS!  Forget all the other items on the todo list with pending delivery dates.  Editing the queue should be PRIORITY #1!!!!  Immediately!!  This is so frustrating.  There’s no way this was sent to beta before launching.  

Trending Lyricist I
May 23, 2024

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

Sonos. You’ve forced this his new app upon me and it’s absolutely trash. It’s doesn’t respond. I was so happy with the previous version. What on earth are you playing at. You’ve shown yourself to be a bunch of amateurs.

Lyricist I
May 23, 2024

The old version of the app showed the name of the current song that is playing (highlighted in white) in relation to where it was in the queue. The new version of the app doesn’t do this. Is there a setting to change this back to the old way of showing where you are in the queue? 

Lyricist I
May 24, 2024

ok, so there is clearly an executive making important decisions at sonos who does not use sonos speakers personally. strange.

 

they should be reverting to the old app until this one is finished. why do i even own these speakers rn?

 

has anyone tried downloading an apk of the old app? i presume sonos would force update / block access, but trying to stay optimistic 

Lyricist I
May 24, 2024

Just for quantity's sake, wanted to pile on the shock of the inability to load a que. I imagine other veteran Sonos users, like me, have a habit of starting the day off by loading up the sonos so it plays from morning to night, without having to think about it again. 

 

It really does devalue all of sonos, unfortunately. 

 

I honestly thought the team at Sonos were music lovers. Releasing this app, as ready-to-go with “updates” coming, seems to debunk my theory.

 

Please let us access the old app until the new one is ready for public use.

Thanks!

Lyricist I
May 24, 2024

Absolute rubbish new app!
Probably concentrating on their new headphones…

Awful service and no warning with the update…

Bring back the queue function now…

 

Lyricist II
May 24, 2024

And forgot to turn off the auto update feature on my iPad (my bad) and it got upgraded to the newest version. So super annoyed I’ve lost the ability to edit queues on that device.  BUT on top of that, apps a piece of crap for other reasons too now - hangs on startup most of the time.  SONOS get your actual s**t together please!!