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Contributor I
May 8, 2024

New SONOS App - Adding to queue

  • May 8, 2024
  • 354 replies
  • 25386 views

I’m unable to add an album to existing queue. Is this feature gone or am I missing it?

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Pinned Reply By Jamie A

Hi all,

I have gathered your feedback regarding queue management and other features in the Sonos app from your individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

354 replies

Contributor I
May 19, 2024

This is an absolute JOKE! 

This app is useless! No queue? No way to even add songs to Playlist so I have a workaround for the queue? Windows Media Player 10 has this feature and it's 1000 years old. Also constant "System Not Found" or "Something Went Wrong" errors. Bloated Ugly GUI. Horrible!

 

I actually don't even use the app anymore. As an Amazon Unlimited, and SiriusXM sub, I just use those apps and cast to different rooms. Way to go Sonos pushing users to competitor apps cause you broke what didn't need to be fixed. It's an embarrassment. 

 

As soon as Wiim gets SiriusXM support, I'm gone. I always recommended your products. That's already gone. 

What is wiim?

 

 

 

Wiim makes streaming devices like the Connect and Port. I have 4 Connects attached to different AVRs in different rooms for whole house audio. This is what Sonos used to be before they went the speaker route and basically said screw you to the automation crowd. Wiim does everything the Port does at 150 a box without SiriusXM compatibility which I'm hoping they add soon. 

Contributor I
May 19, 2024

Sorry I screwed up that last reply. Not sure what happened. Newb. 

Prominent Collaborator I
May 19, 2024

Unreal! This app has been an abomination for a good while and it is truly amazing that Sonos have made it even worse and more dreadful to use.  Now I have to use the old app on the PC to do anything useful.  Or the already crap old iOS version that is on my iPad that thank heavens I have not “downgraded” to the half-finished new version.

Here’s a tip: don’t release new versions that are not finished and missing a ton of features “returning soon”.  Your customers won’t like it  - duh!

Prominent Collaborator I
May 19, 2024

Just checked the update schedule and it says “adding to queue and playing next”. This is not all - we want to be able to edit the queue. Rearrange songs within the queue. In other words, please do the bare minimum and bring back the most basic and useful feature in full.

uh - how about the barest minimum and give us the old app back until this mess is sorted.  I know the old one still works as luckily I have it on an iPad.  Trying to figure out a way to get it back on my iPhone - no luck so far. 🙄

Enthusiast II
May 19, 2024

exactly - give us back the app that worked!

Lyricist III
May 20, 2024

I have been sitting and fuming since this app update was released, until I finally read the threads here - glad to know I am not alone. 
This update is so deeply flawed in so many ways that the best thing Sonos can do is put it back on the shelf and re-release the earlier version. What WERE they thinking?

Enthusiast II
May 20, 2024

see the link I posted to the article on forbes. titled “4 lessons from sonos’s app upgrade fiasco:

Lyricist I
May 20, 2024

I can’t believe the app would be released without basic song queue management. Bring back the previous version of the app or update this new one asap.

Lyricist I
May 20, 2024

I must be missing something? How do you use the speakers if you can't load music?????

Lyricist I
May 20, 2024

Sonos what were you thinking of? Just sat down to play some music and faced with trying to get the new app to work. Where’s the Queue? Where is play next? Right now I hate you.