New app volume control issue

Yup, same here, could they have made a worse decision than to take this away?- A Sonos dealer

Every app upgrade since the S1 controller has effectively been a downgrade to me: more unresponsive with every new version, now I can't even use the volume for all speakers in s single room, only per pair ?! I wonder if the people at Sonos are using their own apps at all?!

I am beginning to regret ever having bought into this system...

Same here - terrible volume control  Jumping back and untesponsive

I'm having the same frustrating volume and slow response issues on the app. I have Sonos on my computer and it didn’t get an update so it has the previous version. You might want to try using your computer for now until there’s a fix. It’s not ideal but much less frustrating.

Every time I return to the app, after a briefly going anywhere else, like to mail or to Spotify to change songs, or I close the phone for 10 minutes, when I return the app paused, with no background updates, and it hangs for 5-15 seconds, with the volume controls being unresponsive while it SLOW fetches the data. Or if the sliders respond, they’ll jump back again when the current song status Finally updates! The individual sliders are much better than the single volume group control, but I’ve seen individual volume sliders jump two to three times after songs update.

No other app is this slow to update, and even Sonos’ own older apps were SO much better. 

The volume jumping can cause chaos for my guests, and now my girlfriend refuses to let me use the system when she’s here. She just plays the TV by itself, or music on her phone. I now have a pile of useless tech statues.

Sonos apparently doesn’t want to listen, so I’m writing a blog post on how bad this is. 

Cannot use volume control, app upgrade is terrible! 
 

when will there be a fix for volume control. 

This new update has turned a beautiful sound experience into a very frustrating mess. Fix asap please if you care about your customers.

The new upgrade has made the system unusable when it comes to the TV. Unable to use the car line! Sonos should be ashamed, in this da and age it should be reasonably simple for their designers to get this correct. They clearly don’t read the reviews as nothing has been done to rectify the issue!! 

Most of these posts are from a month ago, but I am still struggling with the app.

Two main issues

The volume slider is completely unresponsive. I move it, it seems to stick, and then a couple of seconds later the slider jumps back to where it was. Sometimes the actual sound changes, but mostly it doesn't. 

Second problem. All my music is on my local NAS. I can play an album at a time. But I can't add a second album to the queue. It comes up with an error message which, loosely interpreted, says "sorry for you but stop being so demanding and come back when your first album is finished". 

These are just the main two issues for me, but generally the app is unresponse, laggy and unintuitive. Sonos is no longer my go too recommendation when it comes to music solutions. I guess I'll hold off upgrading for the foreseeable.... 

And no, I don't want any of your headphones, thanks. I've already got good ones, and don't think of them as logically part of my Sonos world. 

Cheers

Ken

This is by far the worse update that any company has ever done, my Arc, Move, outdoor speakers (sonos amp with speakers) and my selves volume levers don’t work and now my Arc on TV can’t be controlled on tv now.

This was by far the best sounding system now getting ripped apart by the horrible software.  Please, lets move back to old version or I am going to take this back to where I bought it….