New app volume control issue

Yes - same issue.  Worst app update ever!!

What is the point in updating an app to make it look prettier if it doesn’t work? Sonos, please admit you got this wrong and fix ASAP 

I've given up. I've got a five and 2 ones. Since the additional update I think yesterday, I cant control the volume for 1 of the Ones via the app.

same here. three speakers all are low volume and can't sustain increase in volume.  terrible. terrible app.  Tried to call soon and 1 h and a quarter wait  caN WE GO BACK TO S2

Same issues.

I find the UI terribly confusing. “View System” is the equivalent of the old “Rooms”, but is not obvious. 

TV sound is confusing as heck to figure out.

Group volume doesn’t work at all.

UI is klunky and unresponsive.

If you’re going to force us to upgrade, please do way more testing next time!!

Somehow, through some unknown miracle to me, I now have slider control of both my arc and my 300. I am glad for that, but I hope Sonos is reading all these comments and gets hard at work fixing these issues.

Sonos - what were you thinking?  This is a shameful app update. It has killed my entire system (12 speakers).  You really know how to crash and burn, and it appears you are in no hurry to fix these issues.  You are failing your loyal customers!

Same issues - I increase the volume and it goes back down within a few seconds. I also can’t control the volume on my TV except through the app. This update is very disappointing. I have about 12 speakers throughout my home - and it’s killed my system. I got a new speaker and tried to add it - nothing. I called tech support and was escalated twice - over 3.3 hours! All I got was “this is a known problem and we’re working on it.” Very frustrating.

Like a number of users on here have said (over 1600 comments reference new app issues) since the upgrade to the app the volume controls have too much lag and bounce all over the place like a mixing board! In the old app if the speakers were grouped, the linked volume control at the bottom moved them all. Now it doesn’t or takes too long. I’ve also noted since the upgrade if I press play on a speaker not playing music in the “living room” to link it to “Kitchen” for example rather than link it, It changes song on the living room speaker and the one I’m trying to link. 

Volume control is the #1 job of the app, and it’s failing. I’ll have the TV on which is playing sound through the Playbase. I open the app to bring more speakers in, and the app is unaware anything is playing on that speaker. If I clumsily click my way to the speaker group, I have to select the speaker that’s already playing along with others, and when I hit “apply”, all sound stops. Not a happy customer. 
 

This was all so unnecessary. They could have kept the old app intact and introduced a new one for those eager to mess with it. Spend a few months ironing out the bugs while their customers have normal functionality if they want it with the old app.