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Webbdog
Contributor I
May 10, 2024
Question

New app Sucks!!

  • May 10, 2024
  • 223 replies
  • 14387 views

This new app is one of the worst apps I have ever used! I have been a high end integrator for 30 years! I love Sonos but will now have to find a new music system to sell if they don’t fix this!

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    223 replies

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    ChemistrySouthwest
    Lyricist I
    June 9, 2024

    This is absolutely the worst rip off since best cans got bought by google and now I have useless tech. I feel like I’m about to have a bunch of sonos speakers I literally don’t use because of the idiocy of this app and the bugs! We have been long time adoptees since the first version! What have you done? Why would you do this? This is absolutely awful! Whoever sold you on this idea should be fired.

    please, you can and should do better. And let the long time customers at least easily work their tech with the old version if desired. 

    ChemistrySouthwest
    Lyricist I
    June 9, 2024

    I’ve spent an hour trying to get my entire 8 piece system back to functioning and I still cannot. 

      mmazur7973
      Contributor I
      June 9, 2024

      Soooooo bad. AGAIN? My grouped systems wouldnt work, audio jumping all over. They already took away my ability to play my music off my phone (mp3s, I have my entire music collection ripped), and now THIS? WHO IS RUNNING THIS COMPANY!

       

      I just had to roll back, and I blocked it from auto updating. This software team should be embarrassed...

      very embarrassed

        GenoStephen
        Lyricist I
        June 9, 2024

        100% new app sucks please fix it who thought this was a good idea 

        yoepie
        Trending Lyricist I
        June 9, 2024

        For Apple (iPhone or iPad) users:

        Use SonoPad instead of the 'new’ Sonos app

          Spyder14
          Lyricist III
          June 9, 2024

          For Apple (iPhone or iPad) users:

          Use SonoPad instead of the 'new’ Sonos app

          I was going to ask if there is a working app that you pay for in the App Store that drives the system other than this POS?

          Ted H
          Lyricist II
          June 9, 2024

          And if you have Apple Watch, test LYD- A watch remote for Sonos. Works better for me😊

          Spyder14
          Lyricist III
          June 9, 2024

          I am trying Sonophone. For $3 it’s worth a try.  

          ddizope
          Lyricist I
          June 9, 2024

          This is the second app update that killed my system. The first made me use a legacy app for half the system and wouldn't allow the two generations to sync, so I bought new hardware. This app not only has all the issues people are saying but also somehow made my high quality streams and library consistently cut out.  I'm finally fed up and getting rid of Sonos altogether.

          I tried a BluOS nodeX and it's awesome.  The sound quality is noticeably better and now I know Sonos routes Tunein through their server to pump out ads. BluOS is what Sonos should be. No ads, high quality amps, functional software, noob certified, time synced between nodes, bluetooth streaming, and connections are direct through the source. The app is simply a way to control the hardware you purchased. I highly recommend BluOS hardware and their at a similar price point to Sonos. The only thing that sucks is the reinvestment in all the hardware.

            Kyaw Ze
            Kyaw Ze
            Trending Lyricist I
            June 10, 2024

            How ever discount or a new product I will discontinue buying. Goodbye Sonos

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