New app Sucks!!

Downgrade to S1. The hardware I have allowed me to downgrade to S1. (I know for most this will not be an option)

All is working perfectly now and is simple with the Main (Fixed) buttons at the bottom. (no swiping)

The cool part is that Sonos will not be changing the S1 app. They will leave it alone in its completely functional state.  

🤣You can’t downgrade to S1 unless you have the old app. It isn’t included in the new app.

I agree the app is terrible.  I have 7 play 1s and a play 3.

many of the features you are all missing are features I am unfamiliar with.  I AM NOT TECH SAVVY.  
 

I used to select the room then select the playlist from my library and move on with my life.  Half my speakers aren’t connected.  I changed ISPs at the same time my ap auto updated and I have tried using the well meaning advise to reset everything and now nothing works.  I don’t have time (hours) to wait on hold for support.  My fear is when or if they get this sorted out I will have messed everything up and not be able to use it.  
my 8 speakers are old technology I’ve been told but it was a huge investment for me.  I don’t have the money to replace with something else.  

Thanks for the idea. I’ve installed sonophone and I can now see and control my library from my iPhone. What a bunch of fools, forcing a download on people that wrecks the app for anyone who uses a local library rather than streaming

Joined just to agree: the new mobile app is terrible. Lowlights:

• I can’t figure out how to play an artist radio from Tidal - only the first track
• As others have mentioned, lack of mute controls on individual components
• Why did the UI to change individual component volume change?
• New search has never been great and feels even slower

And finally, this one’s hard to explain concisely, but: I use the mobile app start one source on the kitchen and living room. Later, I use my computer to start another source in the office. Finally, I’d like to use the phone to join the kitchen and living room to join the office. I can’t!

This should be rolled back immediately.

It simply does not work. No access to alarms. Music plays, stops playing, plays again… Currently own 10 speakers and this is so bad I’m seriously considering getting rid of them all. If not for the GUI on my MacBook, I honestly don’t know how I would use any of them. If this was tested before being released… Heads should roll.

I wish I could swap out the new Sonos update. It really sucks. Not user friendly and difficult to navigate. Sonos engineers and management really goofed this one up. Equipment sales will drop.

Did everyone read the email where they said they fell short? Fell short alright and what the email also lacked was an apology and yes they say they are fixing some things but most of the features / functions that I want fixed weren’t even on their little list of upcoming fixes!!?? It should have been an apology and also the ability to downgrade back to the previous app until such time as the new app is in a state that is actually user friendly and workable. I honestly feel like that email was just put out because the CEO received so many complaint emails (I was one of them) as well as customer service complaints and instead of answering any of us individually they just put out this generic “we fell short but it was necessary and we are improving” email. Not really good enough in my opinion!! What did anyone else think of their email and website statement? 

Yes, i agree totally, same problem for me.

I really hate SONOS!

I completely agree🗡️😵