Skip to main content
Contributor I
May 10, 2024 1:18 AM UTC
Question

New app Sucks!!

This new app is one of the worst apps I have ever used! I have been a high end integrator for 30 years! I love Sonos but will now have to find a new music system to sell if they don’t fix this!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

223 replies

Enthusiast I
May 31, 2024 1:15 PM UTC

I’ve never before commented on a string before but, I’m making an exception for this thread and wholeheartedly agree this application SUCKS!  I am so friggin’ frustrated!  If I didn’t have so much money invested in their speakers I’d change to a different company!  I’ve given up for the day.  

I am also furious. My system is unusable. 

Translate
Lyricist I
Jun 1, 2024 12:56 AM UTC

This new app is one of the worst apps I have ever used! I have been a high end integrator for 30 years! I love Sonos but will now have to find a new music system to sell if they don’t fix this!

Every feature that was useful has been removed. It’s made the system nearly unusable. I have 14 Sonos speakers but if they don’t fix this - I’ll start over with a new system. 
 

 

Translate
Lyricist I
Jun 1, 2024 12:57 AM UTC

I’ve never before commented on a string before but, I’m making an exception for this thread and wholeheartedly agree this application SUCKS!  I am so friggin’ frustrated!  If I didn’t have so much money invested in their speakers I’d change to a different company!  I’ve given up for the day.  

I am also furious. My system is unusable. 

I created an account to comment as well. That’s how frustrated I’ve become. Hah

Translate
Contributor I
Jun 1, 2024 11:51 PM UTC

This new app is one of the worst apps I have ever used! I have been a high end integrator for 30 years! I love Sonos but will now have to find a new music system to sell if they don’t fix this!

I agree - i turn down my volume on the main screen and literally watch the sonos app turn itself back up 20’seconds later. Like seriously what user interface blatantly contradicts the user 20’seconds later?!?! The  I look at whats playing and its a song  from 4 songs back in the queue.  I go into the app and it says no music queue is empty - and music is playing.   Last night at midnight i literally couldnt get the music to turn off so i had to un plug all components

Translate
Lyricist I
Jun 2, 2024 6:40 AM UTC

Everyone in my community has been wrecked by the most recent Sonos app upgrade.  

Translate
Trending Lyricist I
Jun 2, 2024 7:54 AM UTC

For android users:

Uninstall/remove/delete/throw away the 'new’ Sonos app 

And after that download the 16-1 apk and install
https://www.apkmirror.com/apk/sonos-inc/sonos-for-android/sonos-for-android-16-1-release/
And you'll be able to use your phone or tablet like you used to a couple of days ago
Enjoy!
 

Translate
Trending Lyricist I
Jun 2, 2024 8:02 AM UTC

For Apple (iPhone or iPad) users:


Use SonoPad instead of the 'new’ Sonos app.

Translate
Contributor II
Jun 2, 2024 8:07 AM UTC

It’s a total disaster! 
 

class action lawsuit! 

Translate
Contributor I
Jun 2, 2024 11:38 PM UTC

I agree, i have sonos in my Hole House, and now it is not Worning.

Undo the Update, it was Worning fine before!

Translate
Lyricist II
Jun 3, 2024 2:50 PM UTC

Bring back the bottom buttons that were always there.

My Sonos--Browse--Rooms--Search-- Settings.

These buttons at the bottom were always there. And did 95% of what I needed daily.

They never moved no mater what screen I was in.

They are gone,,,, WTF?  

 

Translate