New app Sucks!!

For the love of god! Go back to the old app. This is amazingly awful. 

One more day, one more problem. 

SONOS, WTF are you doing???

So, after an update that the app asked for the system (which I thought would solve all the problems reported so far with the new APP), now my APP does not find any of my systems AT ALL. 

To be clear, I must have more than 100 speakers in various locations and businesses. All our colleagues report the same problem. 

In our property in Portugal we have over 45 speakers and systems connected. We had divided these under different SSIDs, with different account emails, after SONOS had advised me that I was one of the biggest accounts that they had ever encoutnered. Everything was working just fine. You would go from one SSID to another, and the app, when reloaded, would IMMEDIATELY show you the system there. 

Now, I have to set up a NEW SYSTEM??? Which probably means I have to discover every speaker and set it up anew??? 

SONOS, WTF ARE YOU DOING CAUSING SO MUCH FRUSTRATION?????????????????????????VIDEO OF CRAPPY NEW APP

Continued… I need to VENT to someone: So here, I deleted the APP from my phone and reinstalled it hoping that it would find my system. 

And of course, it asked “join an existing system” - I thought yes, this time it will connect… BUT NOTHING. 

I now have to set up a NEW SYSTEM???? WTF WTF WTF . 

SONOS Get your act together. 

Forgot to mention, the APP degraded since yesterday… NOW I have to set up everywhere a new system. EVERYTHING is perfectly fine with the network, everything works with an APP that did not get updated on another phone which belongs to my wife. 

SO WHY NOT REINSTATE THE OLD APP, SONOS???????????????????????????

I can’t believe so is would release an app this bad. Did they not even test it? Wtf!!  They took a great product that worked and broke it. I’m so pissed. How much of my time do they expect me to waste fixing this mess? 

Hi Sonos App team - I get it, you publish your beta app updates and let user reviews guide your ultimate UI/UX. The part I don’t get is that you yourself and internal teams must have used the new app yourself, a lot! What on earth had you think your beta was ready for public release? Please please please fix this, fast! 

You can do it in the Mac desktop app but not on your iPhone app. It’s ridiculous. 

now my mac client is crapping out after using the new mobile app. this doesn’t happen all the time but it has become a regular occurrence since the android upgrade. sad days. 

Continued… I need to VENT to someone: So here, I deleted the APP from my phone and reinstalled it hoping that it would find my system. 

And of course, it asked “join an existing system” - I thought yes, this time it will connect… BUT NOTHING. 

I now have to set up a NEW SYSTEM???? WTF WTF WTF . 

SONOS Get your act together. 

I think the “Done” button is telling you something. As in, you should be DONE with this company and their products. 

Aww jeeze, not a good look:

On May 20, 2024, Maxime Bouvat-merlin, the Chief Product Officer of Sonos, sold 40,222 shares of the company. The transaction was reported in a recent SEC Filing.