New app Sucks!!

I've gone to sonos app apk mirror as suggested above and I see the longed for previous app. Is it legit? Do I need to pay £3? 

No it is not.  No site should be charging for an APK, and if they are, I wouldn’t give them my credit card info.  There’s plenty of other sites where you can get a copy of an APK.

Thank you very much I've done it now. So great to have the old app back again! 

12 year Sonos user here.  Add me to the frustrated crowd. 

I have a fairly big system all upgraded - 7 amps, sound bar and sub for TV, play speakers, 3 other subs, and lots of high end hard-wired speakers in my ceilings.

Over the years I have dealt with many audio drops, amps cutting on and off, restarts of the app to gain control over the system, gone to turn on the system and had it not work, had to turn equipment on and off to get it to work or be “found” again when on wireless.  I have tried totally wired, and totally wireless and in between over multiple locations and networks. Its just a glitchy system in my experience, but I thought it was worth the hassle when it was running well.

I have spent hours over the years working on my network and Sonos equipment trying to get it to run reliably.  I know network systems are unique and can be complex.  I’ll give them that.

I was hopeful this new update might address some of my issues, but the app is a terrible downgrade in functionality for the way I use Sonos.  Not only is it missing features we already had, but it isn’t even running the features it has well.   Since “upgrading”, my system has been adding speakers I turn off back on, the audio is dropping from amps throughout my house as I sit here listening, and the app won’t even change album covers as the music plays. It it is very laggy on my iPhone 15 pro.  Guess we are all now involuntary participants of the Alpha testing group!

Like most, I just want to listen to some music.  I am tired of fighting with their app and system issues.  What was sold as the amazing experience of controlling music from multiple sources through the palm of your hand has turned into an experience of regular troubleshooting and resetting of equipment now with a clunky pre-release app.

Since I am so invested, I am going to see how their rollout goes through June. If not a good user experience by then, I have reached the point where I am willing to cut my losses and I am going to sell all this high tech equipment and live with the inconvenience (but total reliability and responsiveness) of some older technology with buttons and knobs. I long for the days of turning on the receiver and pressing play.  It worked instantly every damn time!   I’ll connect it to a server with my music collection and hopefully live happily ever after.

Seriously. This is the worst of so many bad software roll outs. Hardware is great people. Figure out software. Delays to change volume. Confusing as all hell  interface.  Updated never worked and still don’t. Why can’t you figure out how to do this. Engage your community and we can easily guide this. 

The new app is my last straw with sonos. First the horse crap with trying to prematurely obsolete perfectly good system one gear, then acquiescing to maintaining support in a separate app (additional crap) only after massive user backlash, and now this ridiculous app update. It's the software equivalent of the 3 seashells. SMH. Their gear sounds great, but this is neither a customer-focused experience, nor value-priced.

And now just replying to the community app is buggie 

I agree. The problem with Sonos is they let the NERDHERD control the customer experience and they build a cludgy cluster F that sucks. They make EVERYTHING HARD AND COMPLICATED when it doesn’t need to be 

I concur … and this is incredibly ironic when you consider the Ace headphones work without the app:

• You literally cannot play music through Ace via the new app
• The app is needed only to adjust EQ and a handful of other settings

This App sucks biiiigtime!! Who’s running the show over there?  Wake the F up and get back to planet earth.  I know these are “first world problems” but the functionality is the WORST!  Can’t adjust my speakers and too much going on in the app.   It’s like the developers did a bunch of coke and said, “ooh this would be neat, they’d love this and left out essential, minimal functions trying to make it more complex and totally bombed.   Please give me back my old app!!!! I can’t honestly condone this platform to my friends and family anymore.   🤷🏻‍♂️