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Answered

new app (iOS) and local music library (NAS)

Forum|Forum|2 years ago
May 9, 2024
113 replies
11290 views

Just to make sure I am correct (because it is hard to believe): the new app does not allow connection to a local music library - only to streaming services. I had the confirmed in a chat with the customer service people but it seems so whacky that I thought I should check here.

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Best answer by Cochonou

No, actually it allows connecting to a local library, but with a lot of limitations :

No set-up of new librairies
No indexing of the music librairies
No search in the music librairies
No full shuffle play of the music libraries
No queue control (but it is the same from every source)

So if you can, it is best not to update. If you have updated, the best workaround until they (eventually) fix all of this is to run a Plex server on your NAS if you can, and add this as a music source in the Sonos app.

Or use the desktop applications for Windows or Mac.

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fenris111

Lyricist II

je me demande dans quelle mesure une action (collective) en justice serait justifiée. cette mise à jour rend presque obsolete l’ensemble des enceinte sonos qui ne sont pas bon marché. C’est un peu comme si le cable de rechargement de ta voiture électrique était changé d’office pour un qui ne fonctionne pas

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I wonder to what extent a (collective) legal action would be justified. This update makes all Sonos speakers that are not cheap almost obsolete. It's a bit like if the charging cable of your electric car was automatically changed for one that doesn't work

A better answer to the Davos “You’ll have nothing and you’ll like it!” business model is always an alternate economy. I sincerely hope that some Linux programmers using compiled open source programming are setting up a system using WiFi enabled technology that does everything this system does while allowing us to own and use our systems the way we wish.

Face it: Sonos has made it clear that while we bought their product, we will never truly own these devices. They control every aspect of their use. We will always be begging for permission to use “our” speakers. Using streaming services is the same thing: You pay for permission to use their content. In the end you have nothing they do not control. We no longer have a seat at the table, This means that we are what’s on the menu.

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fenris111

Lyricist II

If you look at the other “great news” on the Sonos site, there is a painful migration to a globalist agenda targeting people (Gen X-A) that are comfortable with using content other people own and even purchasing equipment they need continued permission to use. They don’t see the trap. It’s no coincidence that Sonos’ newly touted product is a cheap set of headphones. The Gen A kids will never be able to afford the speakers. Sonos isn’t really selling equipment any more: They’re streaming brokers. The faster we move to an open source system, the better.

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DSLA

Enthusiast I

I appreciate your honest replies. Wow, how sad is that? How could they have released such a horrible app? How can they expect users who, in many cases, have invested thousands of dollars over the years, to be left in this predicament.

How can there not even be a shuffle? If I bring up a playlist, I don't want to play the artist or song in A-to-Z order. I ALWAYS shuffle my playlists. I NEVER play without it.

How can there be no search?

I wonder if I can import new playlists as I've done so many times (it took forever to figure out how to get my iTunes playlists in. XML etc) It shouldn't be as hard as they make it nothing new here

I’m not far behind in kissing Sonos goodbye. It's insane. Speaking of hours, you don't even know the amount I've spent on their awful, inconsistent, performing system.

just curious if you had any thought of trying the Sonophone that has been mentioned by many?

Finally, I can't even believe how many upset users there are.

Thanks again

thanks for your reply.

There are so many different threads now on essentially the same issue its hard to keep up. I read your longer prior post and I could have written almost exactly the same. Also looking at Roon and alternatives, and trying not to waste too much time - but you asked about Sonophone.

I had firmware upgrades turned off (thats always been my setting, nothing to do with the latest fiasco), but Apple conveniently upgraded my Iphone and Ipad controllers. I refused the insistent “we need to upgrade your system”, discovered that the MAc Desktop app still worked, and after some time on the forums downloaded Sonophone on my iphone. It is a lifesaver - I now have all the basic controls I need from that. It doesnt have everything, but I can search and Play from my NAS and adjust volume, group speakers, etc etc.

I also bought myslef a cheap ($100) Android Tablet and downloaded the “old” 16.1 “Gold S2” app for that following various instructions on this forum. IMPORTANT - make sure you turn off updates from G Store.

So I now run an ‘old S2’ system (firmware on everything is 16.1 7815070). With MAc Desktop App, Sonophone on my iphone for and leave the tablet lying around the house so I dont have to carry my phone everywhere. But live in constant fear everytime I play music that Sonos will have found a way to bugger it all up somehow, but it has given me the time and the incentive to find alternatives. I like the idea that someone could open source a way to control all this hardware. I wonder how many Sonos owners with significant investments In this stuff would contribute to a plan to run the hardware that we own?

So yes to Sonophone, and thanks to @controlav who is on the forum but is not allowed to advertise his own product.

And Just because we cant say it enough, when will they release the old, not perfect, but it worked, app, even if its just for the Music Library community….. Yeah, have to roll back some firmware but dont tell me thats not possible. And the app is still on the app store if you have a pre IOS 15 software on your iphone or ipad.

I think there are so many upset and angry users (sorry customers) but we are spread out across multiple forums, threads, continents, and use cases that there is no “common Voice”. So its easy for the CEO to say ‘its not a problem’.

John Guarr

Enthusiast II

Another NAS based music library user here, who was shocked to see the new app being completely useless, to the point of class-action-I-want-a-total-refund-for-my-entire-Sonos-system-bad.

Thanks for the tip about SonoPhone. I prefer to use my ipad for controlling my Sonos system, so I just bought the ipad variant, SonoPad.

Now now my Sonos system is usable again.

The official app will get zero usage by me from now on. I am keeping it installed on one of my devices, just to keep track of any improvements that might make it usable again. But that would require quite a revamp, to bring back all the missing functionality, or a roll-back to the previous app.

Yes, I prefer my iPad mini. One or two questions: When you started using the SonoPad, did it populate your music library queues or did you have to start over and recreate them? Also, are you able to add and remove songs to and from a music queues, and if so, after they are in the queue are you able to move the songs around to another position.
I was fortunate to have had a backup of all my saved music on a second drive and once I knew about the dropping of support of the older non-secure and less efficient SMB1 protocol, I moved my library over to a NAS drive that supports the newer protocol, pointed my Sonos music library to that new device (using the Sonos Windows controller, which still works) and everything came back including all my playlists (or queues). I think I understand that the playlists are stored on the dynamic memory of the speakers and that is probably why I got my playlists back. If I were to lose power before doing this, I might not have gotten my playlists back. So that worked out well.

press250

Prodigy III

I think I understand that the playlists are stored on the dynamic memory of the speakers and that is probably why I got my playlists back. If I were to lose power before doing this, I might not have gotten my playlists back. So that worked out well.

Hi @John Guarr, good to hear your local library music is working. FWIW, I am reasonably certain the Sonos playlists are stored in non-volatile memory as they survive power outages just fine. Not that you want to test my hypothesis!

As an aside, the Windows and Mac desktop apps are (happily) on the old codebase which explains its stability and functionality. I encourage folks to take advantage of the desktop apps, for debugging if no other reason.

John Guarr

Enthusiast II

I think I understand that the playlists are stored on the dynamic memory of the speakers and that is probably why I got my playlists back. If I were to lose power before doing this, I might not have gotten my playlists back. So that worked out well.

Hi @John Guarr, good to hear your local library music is working! FWIW, I am reasonably certain the Sonos playlists are stored in non-volatile memory as they survive power outages just fine. Not that you want to test my hypothesis!

As an aside, the Windows and Mac desktop apps are (happily) on the old codebase which explains its stability and functionality. I encourage folks to take advantage of the desktop apps, for debugging if no other reason.

Yes and thank you for the good input. Hopefully this will help other users.

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Ptk123

Contributor I

Still not working - playlist - local library - managed network and shares - all not working through iOS sonos app. Worked before and not now. Release notes are 3rd grader quality. Mid June has come and gone. Time to switch platforms….

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Lloyd48

Lyricist I

Hi there, have recently bought a Roam 2 to play music from my Brennan B3 which is set in NAS mode. Have learnt now from this helpful forum Sonos no longer enable connection to NAS music collections. Have downloaded Sonophone as recommended to enable connection of Sonos Roam to NAS music library but cannot see how to do this in Sonophone. Can someone help please.

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disfinder

Lyricist I

I suppose there is also an option of multiple complains to IKEA as Sonos partner about selling devices which become useless.
Hope they will have a better consideration in the future.

Moderator Note: Modified in accordance with the Community Code of Conduct.

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stbof

Lyricist I

After I added my Music Library back in the MacOS app, the library was indexed, and I restarted my Sonos apps on iOS, I was able to access my music library from iOS devices.

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