new app (iOS) and local music library (NAS)

I just got finished with Sonos 2nd level support, they got me working again.  IF your issue is that you cannot connect to a Music library on a disk connected to a Mac, then you can try this.

1. Go to System Settings → Sharing and turn on File Sharing if it isn’t already on.
2. Get info on your Music library folder (in my case an “iTunes” folder).  Check the shared folder box if it is not checked already. 
3. Open System Settings → Wi-Fi → Details → WINS.  Write down your NetBIOS name.
4. In Sonos choose Manage → Music Library Settings → Music Library → +
5. Choose the 3rd option “Networked device” NOT the 2nd “Another folder...” as #2 does NOT work at all.
6. Type in the name “//NetBIOS/iTunes” where “NetBIOS” is what you wrote down earlier and “iTunes” is the name of your shared music folder.  Just the folder name, not the full path.
7. Wait while the library indexes.  When you are done it should work.

Good luck!  This worked for me.  Why they offer a button (step 5) that does not work is unknown to me.

I cannot add my local library…..The Manage Library Settings is blank.

I cannot get thru to what used to be an excellent support line in the uk….

After  being online since Mosaic, and having been on the board of 2 software startups, I find it almost impossible to believe a company as sophisticated as Sonos would allow their product to be so weakened and their corporate brand so extinguished

We were promised mid June … its now mid July and I still can’t access my music stored on my NAS. This is beyond a joke.   And you can shove those headphones where the sun don’t shine.

Sonos did not promise to mend connections to the music library, only to ad back features. This has been delayed to July.

If you do not use an SMBv1 connection that Sonos no longer supports you should be able to use the music library, though in a more limited way. So have you tried the method above or Add your music library to Sonos | Sonos? Where does this go wrong for you?

The desktop application for Mac does not currently allow you to select a folder as music library, the error is the same as it has been ever since the dreadful new software.

Sorry, I meant other than by pretending your hard disk is a network drive. OK for computer nerds, but not what you want for a piece of domestic entertainment equipment.

As some others have said, set up Plex on your NAS. I'm using it with a Mini-PC and its flawless in the Sonos app, allowing me to search for music and I can make playlists in Plex and play them from the Sonos app. It displays album art in the Sonos app too. There are loads of tutorials on the web, primarily on YouTube. It is free but for £3.99 per month, I can also stream music stored on my Mini-PC direct to my phone and tablet. Just be sure when setting it up to check the option to keep your original tagging instead of letting Plex take over. I read a couple of horror stories from users beforehand and made sure I didn't leave to Plex!

Hi @BobPrice23, the bad news is the click-click automagic music library options are gone and will not come back. Your only option is to share your music library using the Mac’s native file sharing mechanism and then add it to your Sonos system as a NAS drive.

Here’s some context if you’re curious …

https://en.community.sonos.com/advanced%2Dsetups%2D229133/how%2Ddo%2Di%2Dadd%2Dmy%2Dnas%2Dto%2Dmusic%2Dlibrary%2Don%2Dnew%2Dapp%2D6892451?postid=16761472#post16761472

Thanks for the clarification, @press250 , that is very helpful. I have gone through the Mac process and reconnected the library, but I don’t think I’ll ever trust it.  It confirms my view that Sonos is now for computer nerds only. There is no way the uninitiated could set that system up to work. I’m moderately IT savvy, having written my first program in the 60’s, but most people over 50 will give up. I plan to phase out the Sonos junk before my wife ends up having to try to drive it.

...and there is no album art at all

Sorry, but how is that different? The connections were working, the new app broke them, after everyone complained they said it would be fixed in June.

If you do not use an SMBv1 connection that Sonos no longer supports you should be able to use the music library, though in a more limited way. So have you tried the method above or Add music library to Sonos | Sonos? Where does this go wrong for you?

I have not used SMBv1 for a long time.

My macos desktop sonos app still has the NAS connection BUT the app does not support it. That’s what I am frustrated with. I still can’t use the new app because I can’t access my stored music using it.

Even in the link you included it states:

Sonos app version 80.0

This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.

As a temporary workaround, please use the Sonos app for macOS or Windows to manage and update your music library.