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Trending Lyricist I
May 9, 2024
Answered

new app (iOS) and local music library (NAS)

  • May 9, 2024
  • 113 replies
  • 11290 views

Just to make sure I am correct (because it is hard to believe): the new app does not allow connection to a local music library - only to streaming services. I had the confirmed in a chat with the customer service  people but it seems so whacky that I thought I should check here. 

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Best answer by Cochonou

No, actually it allows connecting to a local library, but with a lot of limitations :

  • No set-up of new librairies
  • No indexing of the music librairies
  • No search in the music librairies
  • No full shuffle play of the music libraries
  • No queue control (but it is the same from every source)

So if you can, it is best not to update. If you have updated, the best workaround until they (eventually) fix all of this is to run a Plex server on your NAS if you can, and add this as a music source in the Sonos app.

Or use the desktop applications for Windows or Mac.

113 replies

Lyricist I
May 13, 2024

Es ist eifach nur beschämend was sonos hier abliefert. Das wahr mein Grund damals als ich das System von Sonos gewählt habe meine eigene Musik Bibliothek abspielen zu können. Nun haben sie uns das genommen. Echt toll merci vielmals für die sch… app. Repariert das umgehend. 

Trending Lyricist I
May 13, 2024

Updated my Sonos app and now none of the Imported Playlists (from iTunes) are showing up.  That was the whole point of my Sonos purchase.  If I can’t do that anymore, bye bye Sonos, will never use you again. 

Lyricist II
May 14, 2024

This update is just a pile of c**p, I want my money back!

Lyricist I
May 14, 2024

SONOS!

I want my money back!!

There was nothing in the original contract that allows you without permission to reduce the sytem funtionality down to a useless streaming tool. 

I give you 14 days to change back to the original scope of service or I will claim my money back from you. Otherwise I will sue you

Regards

Enthusiast I
May 14, 2024

I also lost the access to the Music Library through NAS on a time capsule. Was forced to update the desktop up and then the Music Library was completely gone and cannot be re-added, regardless of allowing permissions in system settings, entering correct password, etc. Cannot even add the local Music folder, receiving persistent errors after setup that also wants me to change all my energy system settings. And worse, since I only updated one of my Android devices, it now asks me to update the other device, too, in order to add Music libraries, although that feature no longer exists in the new app. Go figure… I will contact the BBB and claim false advertisement of the new app. It is a downgrade in all regards, and has never been worse. I am done with Sonos. What are these speakers worth without a functioning software access? Pretty much nothing. I also write to their CEO and suggests that you all do. This is simply not acceptable.

Lyricist I
May 15, 2024

So this renders the 100s i have spent a system as i do not use streaming services only my onw music i have lost all playlists from my wedding my planned funeral etc and no access to my own music the system is now worthless, what a farce 

Contributor I
May 15, 2024

Now the desktop software updated and removed my music library and will not allow me to re-add the folder!  Says its not shared which it is.  Anyone have any tips?? I am SO FRUSTRATED!

Lyricist I
May 15, 2024

Any suggestions on any other app or method to play NAS library on a Sonos system since Sonos has decimated that ability with their update. 

Contributor I
May 15, 2024

Why would any company reduce the capability of their product. This was a horrible move. If they don’t fix it quick I will need to trash these paper weights that used to be speakers. Very frustrating. 😡

NAS Only
Trending Lyricist I
May 16, 2024

The new Sonos android app makes creating a single playlist for all of my jazz ballads by John Coltrane and Roy Hargrove impossible.

The android app update has severely diminished the functionality of my music library on my Synology-based NAS. So sad.

The music library consists of 11k songs contained in 1.4k albums representing 1.4k artists across 100 genres. Music is played from the NAS throughout the home: kitchen, dining room, living room, bedroom. home theater, bar and outdoor deck.

Please make this right.