Trending Lyricist I

Answered

new app (iOS) and local music library (NAS)

Forum|Forum|2 years ago
May 9, 2024
113 replies
11290 views

Just to make sure I am correct (because it is hard to believe): the new app does not allow connection to a local music library - only to streaming services. I had the confirmed in a chat with the customer service people but it seems so whacky that I thought I should check here.

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Best answer by Cochonou

No, actually it allows connecting to a local library, but with a lot of limitations :

No set-up of new librairies
No indexing of the music librairies
No search in the music librairies
No full shuffle play of the music libraries
No queue control (but it is the same from every source)

So if you can, it is best not to update. If you have updated, the best workaround until they (eventually) fix all of this is to run a Plex server on your NAS if you can, and add this as a music source in the Sonos app.

Or use the desktop applications for Windows or Mac.

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CochonouAnswer

Enthusiast II

No, actually it allows connecting to a local library, but with a lot of limitations :

No set-up of new librairies
No indexing of the music librairies
No search in the music librairies
No full shuffle play of the music libraries
No queue control (but it is the same from every source)

So if you can, it is best not to update. If you have updated, the best workaround until they (eventually) fix all of this is to run a Plex server on your NAS if you can, and add this as a music source in the Sonos app.

Or use the desktop applications for Windows or Mac.

bockersjv

Local Superstar

There’s more…

Also no ability to add or edit playlists.
No ability to select an artists album from a track playing
Also no confidence these things will be restored in future updates

to name but a few!

Please Sonos listen to your customers and allow download for the S2 app alongside the new app whilst it is still in development.

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Unhappy non-streamer

Lyricist III

Yep, Sonos are ***holes. I have all my music on a NAS, shared via DLNA, Plex, and SMB. Now these ***hats have arbitrarily removed my ability to search my own music library.

Months of avoiding the new ****tier search, and now it's all for nought as the app has updated in the background. Stuff you and your arrogant push to streaming-only users.

Moderator Note: Modified in accordance with the Community Code of Conduct.

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YvesVR

Lyricist III

même soucis, j’ai toute ma musique sur un nas , je viens d’équiper ma maison en sonos (séjour, salon, tv, veranda) et là, sans aucun avertissement, aucune mise en garde, aucun moyen de retour en arrière (via iphone) patatra, on lance une mise à jour bancale , de toute évidence non testée, et surtout avec des possibilités qui disparaissent (sans gestion de mon NAS, je bazarde tout et je fais de la pub pour sonos) je rame pendant des heures,… pour rien, ça me rends fou !

et vu les informations publiées par sonos, depuis, heureusement que les utilisateurs s’entraident…

Franchement, au delà de l’aspect technique, c’est quand même faire preuve d’une incompétence et d’un mépris des utilisateurs hors norme, cette façon de faire.

j’imagine demain arriver dans mon supermarché et apprendre que les caddies sont supprimés et que ne peut payer qu’en espèces...

-Pourquoi n’avoir pas constitué un panel de testeurs

-pourquoi ne pas permettre de télécharger la précédente version

-pourquoi ne pas avior donné le choix aux utilisateurs

on a vu des sociétés “chuter” pour moins que ça

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same problems, I have all my music on a NAS, I just equipped my house with Sonos (living room, living room, TV, veranda) and there, without any warning, no warning, no way to go back (via iPhone) patatra, we launch a wobbly update, obviously not tested, and especially with possibilities that disappear (without management of my NAS, I mess everything up and I advertise for Sonos) I row for hours,... for nothing, it drives me crazy! And given the information published by Sonos, since then, fortunately users have been helping each other... Frankly, beyond the technical aspect, this way of doing things is still showing an extraordinary incompetence and contempt for users.

I imagine arriving at my supermarket tomorrow and learning that shopping carts are out of the way and that I can only pay in cash... -Why didn't you set up a panel of testers -why not allow you to download the previous version -why not avior given the choice to the users We've seen companies "fall" for less than that

Flattliner

Enthusiast II

Have tried all the available third party apps for iOS and the clear winner is SonoPhone.

Will be using that until Sonos get their act together or I move on to a different system. This update has ruined my whole experience and I am so angry - leaving poor (accurate) reviews wherever I can...

SONOS: Great hardware, terrible software.

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YvesVR

Lyricist III

Have tried all the available third party apps for iOS and the clear winner is SonoPhone.

Will be using that until Sonos get their act together or I move on to a different system. This update has ruined my whole experience and I am so angry - leaving poor (accurate) reviews wherever I can...

merci pour cette astuce, je l’ai téléchargé et sa fait le boulot en attendant

thank you for this tip, I downloaded it and it does the job in the meantime

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YvesVR

Lyricist III

je me demande dans quelle mesure une action (collective) en justice serait justifiée. cette mise à jour rend presque obsolete l’ensemble des enceinte sonos qui ne sont pas bon marché. C’est un peu comme si le cable de rechargement de ta voiture électrique était changé d’office pour un qui ne fonctionne pas

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I wonder to what extent a (collective) legal action would be justified. This update makes all Sonos speakers that are not cheap almost obsolete. It's a bit like if the charging cable of your electric car was automatically changed for one that doesn't work

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DaveR42

Lyricist III

WTH is up with Sonos ? First (a while ago) they decide to obsolete perfectly good amps etc. and, under user pressure, decided to reinstate them with a second S1 app. Then they decided that the S1 app wouldn’t support SMB1 so I couldn’t access my NAS Music Library with that amp . Now…..I go to my updated (apparently !) iPhone Sonos S2 app to play some music from my NAS Music Library only to find Sonos has decided to drop support for that in their disgusting update to S2 that I’ll never use. I used to love the Sonos products but given their unilateral approach to deciding what features, components to support and drop I will never purchase another one of their products or update any of my existing equipment (just in case they decide to implement further unilateral decisions). Someone needs to tell them that their users don’t all buy multiple streaming services that I’m sure Sonos is getting some kickback on !

Flattliner suggested SonoPhone so I paid my 2 bucks and downloaded it - it’s great, thanks so much Flattliner - it does everything the Sonos app should do and I get my S1 equipment back in one app with access to my Music Library.

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EveGul

Lyricist I

Ongelofelijk slecht wat Sonos doet, nieuwe App zonder de mogelijkheid vanaf NAS te streamen. Onvoorstelbaar voor zo’n bedrijf.

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upquark

Lyricist III

Another NAS based music library user here, who was shocked to see the new app being completely useless, to the point of class-action-I-want-a-total-refund-for-my-entire-Sonos-system-bad.

Thanks for the tip about SonoPhone. I prefer to use my ipad for controlling my Sonos system, so I just bought the ipad variant, SonoPad.

Now now my Sonos system is usable again.

The official app will get zero usage by me from now on. I am keeping it installed on one of my devices, just to keep track of any improvements that might make it usable again. But that would require quite a revamp, to bring back all the missing functionality, or a roll-back to the previous app.

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