My Music albums disappeared? Any way to recover?

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My wife uses the My Music page to save albums from our connected Amazon Music service. Today she noticed there are now only 6 albums listed instead of dozens. I also notice that what remains are just albums starting with the letter A. How did they disappear? Are they recoverable?

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Corry PAnswer

Sonos Staff

Hi @ron.manuel et al

We now consider this issue to be resolved. If you still experience this issue, I recommend you get in touch with our technical support team for assistance.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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C

CaseyE

Lyricist III

Amazon have contacted me and requested additional information. I have provided screen shots etc. So hopefully I will get a reply shortly. More updates to follow.

Corry PAnswer

Sonos Staff

Hi @ron.manuel et al

We now consider this issue to be resolved. If you still experience this issue, I recommend you get in touch with our technical support team for assistance.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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