Contributor I

Question

"Music Library Settings" missing

Forum|Forum|2 years ago
May 9, 2024
109 replies
11900 views

With the new app, I can’t access my music at all. According to the Sonos support pages, you add your music library by going to “Manage” and then “Music Library Settings”. But in my app, there is no Music Library Settings on that page, only Content Services.

I called Sonos support, and they told me that some people are missing that setting, and this is something they’re working on (and they couldn’t say how long that would take). But the lady I talked to didn’t really seem to know what she was talking about. I haven’t found anybody else reporting this problem. Everybody is talking about all the missing features, but nobody mentions not even being able to access your music through the app. Is somebody else experiencing this?

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D

Dax79

Lyricist III

This is dreadful. My local music library cannot be seen. In "my sources" I have my TV etc but my library via the app is nowhere to be seen.

Can we stop changing things. Or maybe its time to give us remote controls like in the old days!!!

D

Dax79

Lyricist III

If I cant access my music library this is a deal breaker. Class action anyone?

So true. I have a sound system that cannot play my music...

F

fmoaxny

Lyricist I

After some tests I found that the IPhone app after updating to the latest and worst version does have the “Your Sources” section that shows my Music Library. Unfortunately the Android phones all have the same issue that the Your Sources section is missing. Even after an uninstall and reinstall the same issue. After one of the last updates I ran into that SMB issue and had to adjust my NAS to allow Sonos to see the music. This company has great speakers when the app works and for the second time I fell like I wasted my money. I have 10 speakers and a Sub all sitting useless right now until they fix an issue that does not look like can be fixed with customer tinkering. Get your software fixed and the SMB up to the standards the entire world uses.

D

Dax79

Lyricist III

“ Unfortunately the Android phones all have the same issue that the Your Sources section is missing.”

Yes, that's looking like the issue. I'm on a Android ZFold3 -

One UI 6.0

Android 13

Maybe tis data will speed up a fix. Its embarrassing to have such a top end system around my house that cannot see the local Library.

R

rdacan

Trending Lyricist I

My SONOS android app just updated to new version. I can see and play my library contents. I cannot find the library configuration settings in the app. Hopefully this is just an oversight that will soon be resolved in an update. Surely SONOS understands their customers have vast music collections which they listen to via their SONOS system.

U

User121891

Lyricist II

Yet another car in this trainwreck we call sonos. I’ve fought with the SMB issue with my NAS for I don’t know how many years. Now, I can’t even see my music on my phone. Such a bad implementation of such a great idea! I love the idea of Sonos. Too bad we have to fight with the software to make it work.

Sonos, get your sh*t together and build some software that works for Android phones and for God’s sake, test it BEFORE you release it! How could you miss something this basic???

S

Sunnysj07

Contributor I

Under my sources, I see TV and line in. No link for music library.

I swear every upgrade they do it gets s*******. Give people the option to not update. My system used to be perfect. Just give me the app from 2 years ago. I don’t need updates.

Some one just develop an app that work with this system and we don’t have to rely on this company any more. Pleasssseee.

Moderator Note: Modified in accordance with the Community Code of Conduct.

C

CSM Brighton

Lyricist III

I have 400gb of music that I cannot now play around my house. I don’t use streaming services.
I cannot now access my music due to this dreadful app. Please update app again so we can access our music libraries

C

CSM Brighton

Lyricist III

After some tests I found that the IPhone app after updating to the latest and worst version does have the “Your Sources” section that shows my Music Library. Unfortunately the Android phones all have the same issue that the Your Sources section is missing. Even after an uninstall and reinstall the same issue. After one of the last updates I ran into that SMB issue and had to adjust my NAS to allow Sonos to see the music. This company has great speakers when the app works and for the second time I fell like I wasted my money. I have 10 speakers and a Sub all sitting useless right now until they fix an issue that does not look like can be fixed with customer tinkering. Get your software fixed and the SMB up to the standards the entire world uses.

I had it for couple of days on my iPhone but now disappeared and won’t come back!

D

Dax79

Lyricist III

I have 400gb of music that I cannot now play around my house. I don’t use streaming services.
I cannot now access my music due to this dreadful app. Please update app again so we can access our music libraries

YES!!! I DO NOT USE STREAMING EATHER. My entire setup is Sonos. I've invested so muck time and money and the only thing I can do at the moment is Bluetooth my five albums on my phone to my setup. I have a NAZ with my library on that I cannot reach!

SONOS… DO BETTER!

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