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rosswells127
rosswells127
Prodigy I
July 16, 2024
Answered

Music Library Compilation Issue under new 16.3 Firmware

  • July 16, 2024
  • 240 replies
  • 12063 views

Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.
I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.
Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.
Just an example shown below...
 

Does anyone else have this issue?
Ross.

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    Best answer by Corry P

    Hi ​@rosswells127 et al

    I have an update regarding this behaviour.

    It is (now) expected behaviour that if you have a compilation album with no Album Artist metadata tagged on an S2 system, it will appear in the album list multiple times. To resolve this issue, please tag all tracks in the album with an Album Artist - if there is no single artist, please tag each track in the album with “Various Artists”. Once an album has a Album Artist tag, it will no longer appear as duplicates in the Album container list.

    I hope this helps.

    Edit: This thread was automatically closed due to inactivity. I have reopened it.

    240 replies

    Show previous replies
    ppappas
    Lyricist III
    August 17, 2024

    It seems for the time being, they only care about their mobile apps 😡

    robokitty
    Enthusiast II
    August 17, 2024

    Yes, well, that mobile app has some real problems!

      ppappas
      Lyricist III
      August 17, 2024

      I would hope that they have different development teams, at least one for the firmware and others for the desktop and mobile apps.

        Barry McCockinner
        Trending Lyricist I
        August 19, 2024

        I’m experiencing this problem as well on both the PC controller and on my phone.  Not sure why Sonos felt the need to update the app.  The old one worked great, but ever since the new one came out it’s been a shit show.   At this point I’m going to start looking at taking the hit and converting to another ecosystem.  They can’t even provide updates to this issue other than they validated it and there’s no ETA for a fix.  Pathetic.

        rosswells127
        rosswells127Author
        Prodigy I
        August 19, 2024

        @Barry McCockinner . Yeah it is an issue with the speaker firmware itself so the problem is visible on ALL controllers including 3rd party ones such as SonoPhone. We all hope it is fixed in the next firmware update.
        Ross.

        robokitty
        Enthusiast II
        August 19, 2024

        Yes, this issue with the horrible album artist bug is a new device firmware bug, it has nothing to do with all the bugs in the new app.

        Does Sonos ever fix firmware bugs as a new release, or do we need to wait until they release a new device to get this fixed?

        sigh
        sigh
        Prodigy II
        August 19, 2024

        Yes, this issue with the horrible album artist bug is a new device firmware bug, it has nothing to do with all the bugs in the new app.

        Does Sonos ever fix firmware bugs as a new release, or do we need to wait until they release a new device to get this fixed?

        They’re not tied to new hardware releases and can be released whenever. Over the life of the product they get more new firmware releases than Sonos release new products.

        robokitty
        Enthusiast II
        August 19, 2024

        @sigh  oh, cool. It is normal for it to take this long for a fix like this?

          EPic
          Trending Lyricist I
          August 26, 2024

          I was forced to update to 16.3.1 (otherwise could not update my NAS music library)

          I grouped my music using folders by artist so I did not have the “album problem”)

          But I notice that even though everything under the same folder can be retrieved intact, you can only add ONE track at a time to play. Adding more than one track simply gets “Adding x items to the Queue… please wait”

          Does anyone have this issue and can this be fixed? Wow, Sonos is not going to last that much longer.

           

          Thanks

          sigh
          sigh
          Prodigy II
          August 26, 2024

          @sigh  oh, cool. It is normal for it to take this long for a fix like this?

          I would like to think not and that their code change history makes it easy to identify the change that caused it.

          In reality I’ve no idea, maybe release notes for firmware are stored in the round filing cabinet that gets emptied every night because I don’t think I’ve seen them published on the site. 😂 🙃

          I can’t decide if taking so long is a good sign because they have found many things to fix, or fearful because there is even more changing in it in one go. 🤐

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