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rosswells127
rosswells127
Prodigy I
Jul 16, 2024 10:21 PM UTC
Answered

Music Library Compilation Issue under new 16.3 Firmware

Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.
I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.
Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.
Just an example shown below...
 

Does anyone else have this issue?
Ross.

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    Corry P
    Corry PAnswer
    Sonos Staff
    Dec 23, 2024 1:06 PM UTC

    Hi ​@rosswells127 et al

    I have an update regarding this behaviour.

    It is (now) expected behaviour that if you have a compilation album with no Album Artist metadata tagged on an S2 system, it will appear in the album list multiple times. To resolve this issue, please tag all tracks in the album with an Album Artist - if there is no single artist, please tag each track in the album with “Various Artists”. Once an album has a Album Artist tag, it will no longer appear as duplicates in the Album container list.

    I hope this helps.

    Edit: This thread was automatically closed due to inactivity. I have reopened it.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    richev
    Lyricist I
    Jul 30, 2024 3:20 AM UTC

    Same issue for me, running latest firmware. Very frustrating and disappointing.

    • Sonos Controller for PC version 16.3
    • Sonos OS: S2
    • Build: 80155014

    Latest version of Sonos app for Android.

    I also have no album art in my music library in the Android app, although I still see it in the Sonos Controller for PC.

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      SlamDesi
      Renowned Enthusiast II
      Jul 30, 2024 4:41 AM UTC

      Looks like I made a good decision to not update the firmware on my speakers. I’m on a Mac so, it could be a different set of issues. My hope is that Sonos will release an app that will restore the system I/we once had before this all began.

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        Fynoderee
        Lyricist II
        Jul 30, 2024 7:43 AM UTC

        It is not just the “group by album artist” that is broken. The “order by track number” has been lost too. Now alphabetic sort for artists and tracks it seems, for music library. Who tested this?

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          jemboism
          Lyricist I
          Jul 30, 2024 11:56 AM UTC

          Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.
          I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.
          Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.
          Just an example shown below...
           

          Does anyone else have this issue?
          Ross.

          Same here. Windows & iOS. Noticed it just today.

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          rosswells127
          rosswells127Author
          Prodigy I
          Jul 30, 2024 8:03 PM UTC

          Unfortunately, the latest firmware update 16.3.1 doesn’t address this issue. 😒
          Ross.

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            Eejay60
            Lyricist III
            Jul 30, 2024 9:17 PM UTC

            Unfortunately, the latest firmware update 16.3.1 doesn’t address this issue. 😒
            Ross.

            Disappointing, but true. It has made no difference at all, still a complete mess

            Any prospect of an ETA for the fix to this please @Corry P ? Is it still being investigated?

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              Fynoderee
              Lyricist II
              Jul 31, 2024 6:04 AM UTC

              The workaround (such as it is) is to use folders, instead of album, when playing. That works. And the order of files within the folder is retained (mine all start with disc and track number).

              We need a fix here though. Some of us (many in this topic!) use the local library more than online services. 

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                Corry P
                Corry P
                Sonos Staff
                Jul 31, 2024 3:29 PM UTC

                Hi @Eejay60 

                I have no ETA at present, but we will still be actively working on this, yes.

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                "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
                  RogerWF
                  Enthusiast II
                  Aug 1, 2024 2:48 PM UTC

                  Seems like every unique combination of album/album artist/contributing artist has become a separate 'album'. It's not just 'compilation' albums. Sonos strikes again...

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                    gillestax
                    Lyricist III
                    Aug 1, 2024 8:57 PM UTC

                    Just want to add that I also see the same issues with compilations, or albums with some tracks with repeated artists. It makes my music library much more annoying to use.
                    I haven’t got anything new to add, just the more people that let Sonos know they that they are having problems with this, the higher it will hopefully rise up the priority list.

                     

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