Contributor I

Answered

music library after latest app update

Forum|Forum|2 years ago
May 7, 2024
851 replies
51367 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

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K

Kos

Enthusiast II

Had the exact same problem with my 6.000 albums on an old NAS… making the index-portion smaller and a smaller to make it work. Gosh. Now I am using the desktop version of Sonos (for ‘library work’) and this seems to work better. But I still have to - a couple of times a day - restart the app because my library disappears.

Kos

TrustKomp

Lyricist II

Re-add your library and wait a few minutes. That worked for me.

For me such of solution doesn't work. Also I have add again Library :( always pin to main screen finished in the same way, app is telling that library now is not available and i can remove this and try add again the same.. :/

Pozdrawiam, / Best Regards, Szymon Makowski

D

dvpriem

Enthusiast I

This is to all - I found that if you have any song in your library that has any symbol, other then alpha numeric, the entire library will not need or add to Sonos. Take out any odd ball song names that might have a symbol or Cyrillic alphabet symbol and the entire library might index and become accessible. I found this out by accident and it is now working, but not the playlists.

MoPac

Headliner III

Can you give some examples of symbols that cause a track to NOT be added to the library?

I have had issues with some apostrophe characters. Occasionally downloads that I have purchased in the past have an apostrophe used in a track name that is not accepted by Sonos. The track shows in the Sonos library, but there is no album art and the track number precedes the track name. That track will not play. If you look very closely at the offending apostrophe next to a legal one there is a slight difference in the angle.

This is not something I have seen for some time so not sure if a track with the bad apostrophe will still show the same way as described above or if an error is generated. New firmware may handle that issue differently.

The solution is simply to replace the guilty apostrophe with the one on your keyboard.

F

FozzyB

Lyricist III

Can you give some examples of symbols that cause a track to NOT be added to the library?

I have had issues with some apostrophe characters. Occasionally downloads that I have purchased in the past have an apostrophe used in a track name that is not accepted by Sonos. The track shows in the Sonos library, but there is no album art and the track number precedes the track name. That track will not play. If you look very closely at the offending apostrophe next to a legal one there is a slight difference in the angle.

This is not something I have seen for some time so not sure if a track with the bad apostrophe will still show the same way as described above or if an error is generated. New firmware may handle that issue differently.

The solution is simply to replace the guilty apostrophe with the one on your keyboard.

Is this in any of the meta data or only in the file name itself . Hell of a job to check every item of meta data on every track of every album . Could Sonos provide some clear guidance on what we are even looking for - what characters are a problem. I don't think I have the energy to do this ...

K

kevintownend

Lyricist III

got my music library up but now albums that have multiple artists or compilations are now listed multiple times so its impossible to play these albums unless you want to choose each song one at a time. Sonos said this would be fixed by July or august but still broken

Another bug I’ve just discovered is that some albums in my iTunes Library appear twice as duplicate titles in Sonos; in addition, some albums have no content when you click on the album title in the Sonos app, even though they are fine and complete in Music on my computer.

S

sjw

Local Superstar

You've probably got an old iTunes library lingering in a share that Sonos is accessing (even a Trash/recycle bin).

K

kevintownend

Lyricist III

You've probably got an old iTunes library lingering in a share that Sonos is accessing (even a Trash/recycle bin).

Thanks for your suggestion, I’ll check out that possibility; although I don’t recall this problem appearing prior to these recent Sonos updates.

MoPac

Headliner III

Can you give some examples of symbols that cause a track to NOT be added to the library?

I have had issues with some apostrophe characters. Occasionally downloads that I have purchased in the past have an apostrophe used in a track name that is not accepted by Sonos. The track shows in the Sonos library, but there is no album art and the track number precedes the track name. That track will not play. If you look very closely at the offending apostrophe next to a legal one there is a slight difference in the angle.

This is not something I have seen for some time so not sure if a track with the bad apostrophe will still show the same way as described above or if an error is generated. New firmware may handle that issue differently.

The solution is simply to replace the guilty apostrophe with the one on your keyboard.

Is this in any of the meta data or only in the file name itself . Hell of a job to check every item of meta data on every track of every album . Could Sonos provide some clear guidance on what we are even looking for - what characters are a problem. I don't think I have the energy to do this ...

It would be in the file name. I never changed anything in the tags.

V

VinceD

Lyricist I

My music library with Windows 11 is not working. It was working a few weeks ago but no more. I have tried to add it back but no luck. Error message.

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