music library after latest app update

Thanks , checked my folder is shared and connected via folders , go back to sonos app go to manage, (which I had tried before) No option or mention of music library settings. All they offer you are music via apps eg spotify, radio stations or podcasts. No way to connect . any ideas how you get Music Library Settings ?

My NAS based Music Library started working well again a few weeks ago, after the recent app updates. Previously (while the app was in the ICU) I had removed the library from the Controller. I simply re-added it , the indexing ran for a while, then it was available.

It’s been reliable and pretty much “ the way it used to be” since. Just one small (annoying) issue left to fix: every time I start one of my Playlists it always start with the first song, even if I select shuffle.

Otherwise I’m happy.

ninja… are you on an Android/Windows platform or iPhone/Apple? And, did you install the Firmware updates? That part is something I haven’t done. At least my TV works. I’m paranoid that, if I do, Sonophone won’t work either.

I am Android/Windows and no, I did not consciously install any firmware upgrades. AFAIK they happened automaticaly as the start of the fiasco … a few months back.

(BTW I ediited my previous post while you were posting ...)

got my music library up but now albums that have multiple artists or compilations are now listed multiple times so its impossible to play these albums unless you want to choose each song one at a time.  Sonos said this would be fixed by July or august but still broken 

Same here. On all Apple - iMac, iPads, iPhone. Thought it was strange that the first song in playlist would start and then all shuffle for the rest. No big deal...

Does Sonos intend to replace Library Access on the app?  If so, When?  The workaround is hardly better than nothing.  It’s a nightmare to browse, and it is unavailable when the computer it sits on is inactive.  All in all, the disaster continues.  As Sonos owners and supporters since around 2006, it is so disappointing to see their advantage implode.  

Exactly - it’s a disaster.

Presumably, the latest Sonos app is interpreting the data from our iTunes Library file in a different and less helpful way, since nothing has been changed in iTunes, so far as I’m aware? Why can’t Sonos put things back the way they worked before?

After many weeks “without” the SONOS that I want and originally had, I’m fed-up of reading the abject rubbish emanating from SONOS about getting things fixed after THEY broke it so …..

Let’s ‘cut to the chase’, SONOS is no longer what I signed up for and I’m “terrified” of making further ‘upgrade’(?!) mistakes that ultimately lead to me losing all usability of features that I actually want, specifically MY library of music. 

My first purchase of any SONOS products goes back to the years before the Sonos app! I still have their original ‘remote control’ which of course is no longer functional, something that I’m truly concerned is where the rest of my Sonos components are headed.

Currently I have a mixture of my older (original) components as well as 3 newer components, the latest being the SONOS Roam. My ‘older components’ can still access MY library (as they’ve always done) via the S1 app but the ‘newer components’ are (supposedly) linked via the S2 app although not able to access MY library even if I try to use the ‘identical pathway’ as used via S1 !?! 

Many years ago my original SONOS set-up involved a straightforward link to a newly purchased WD NAS-drive and I don’t recollect any difficulties with either my phone (Android) app or the NAS drive. I’ve since updated my (Android) phone several times and have added a newer NAS-drive (BUFFALO link station 210) all without difficulty even though I’m not particularly technically minded. So why have SONOS ‘abandoned me’ to the current uncertainty and why am I being expected to address issues like “if the NAS has a min/max setting for the SMB protocol and you perhaps have set the minimum to SMBv1 and maximum to SMBv3 (as an example) then perhaps see if setting both to the same protocol version might resolve your issue - try SMBv2 for both as that’s fairly compatible with most things.” I’m no technophobe BUT WTF?!

What I’d like now is to continue using my SONOS components via the (Android & Windows laptop) S1-app with MY LIBRARY. As such I’d like to be able to ‘downgrade’ S2 to S1 any components that are able to function in that environment, then I’d sell any “non-downgradeable” components. Unfortunately, it seems that to do anything (new) like ‘add a new component’ via the S1-app, I’m required to ‘upgrade’ the app which I’m guessing will result in me losing MY library ….. “catch-22”. Are SONOS prepared to give a straightforward (safe method) to achieve this??