music library after latest app update

What’s QNAP?  You’re lucky you got that much to show up. Since my folders showed up in the Music Library Settings but NOT in the Your Sources home page on my iPhone, I deleted my main music library and, when I went to add it back in via the updated Sonos app, it failed. No amount of waiting has made it come back. My other two untouched libraries are this there in the Music Library Settings area though.

My concern is to what degree does the consumer have to participate in fixing Sonos’ problem. It’s not like I’m sitting on my butt here. I’ve spent hours trying to get control back of my Sonos music via my iPhone. But, I download the Sonophone app and, in under 30 seconds, have a functional system?? Sonos needs to reverse engineer their app and finish this escapade sooner than later.

I must be dumb, but I CANNOT locate the purportedly newly restored added media Server config option.  

Just uninstalled and reinstalled Sonos app

Version

80.05.06-release+20240717.cbcccdb2.  

Move 2 is updated as well.  

Anybody help me out?

I believe the reason for that is as follows…

The old Windows controller App did support HTTP shared libraries using the SonosLibraryService, which was simple to setup/use and it setup the sharing permissions on the chosen music folder. The App also supports SMBv2 (or higher) shares, which were setup via the third library setup option in the controller for NAS and folder shares. In the "last but one" update, it appears HTTP shares are no longer supported (see attached notification which Sonos put out in April 2024).

So the only type of share now valid for use with the Sonos App, or older Desktop App, is an SMBv2 (or higher) shared folder… you need to setup that share (available in Windows 10 or later) with at least a ‘read-only’ permission for a user that has access to the PC/Folder and that users username/credentials need to be used/added alongside the UNC network path to the shared folder in either the 3rd library sharing option in the Windows App, or in the Music Library area of the new Sonos App.

There are some helpful posts/tutorials around the forum here that show how to share a folder with a user/permissions and add the path/user/credentials to the Sonos App.

One further thing. It’s possible to setup the share too as a ‘guest’ (Everyone) share - without any username or credentials - I don’t personally recommend that, as it’s slightly less secure but it is an option if you’re facing difficulties setting up the share - In some cases you can even use the username/credentials that you yourself use to logon to the PC, but it’s a matter for you to choose which user/credentials you want to put in place.

I hope that helps to clarify the position and that you’re able to understand and take the steps necessary to setup the SMBv2/3 shared folder for use with Sonos. See the below links too, which may help…

https://en.community.sonos.com/controllers-and-music-services-229131/can-t-add-folder-to-music-library-913-6893981

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

Cheers, on SMBv2 and 16.3 desktop. Can see library on ipad, iphone and android, but sporadically lose library on ipad... message 'it may take a time for your folder etc.'

Hi @Monitor8764 …

• on the home screen, tap the [gear icon]
• next to Your System, tap Manage
• under Manage, tap Music Library

… settings are back for identifying your local library location and manually re-scanning

@Monitor8764,

If you vist the Sonos App in your device App Store - are there any updates showing for the App, perhaps?

There aren’t.  I actually removed the app, went back to the app store and re-installed from latest that shows the new feature in the description.  Been waiting on hold with support for about 30 mins. 

There aren’t.  I actually removed the app, went back to the app store and re-installed from latest that shows the new feature in the description.  Been waiting on hold with support for about 30 mins.