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Contributor I
May 7, 2024
Answered

music library after latest app update

  • May 7, 2024
  • 851 replies
  • 51369 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Trending Lyricist III
July 19, 2024

Download and install Plex and Plexamp on to your PC. Buy a monthly Plex Pass (£3.99 pm (or £31.99 pa) - yes I know its a pain to pay but if you’ve spent thousands on your speakers and thousands on your music collection its nothing). Add your music. Go to SONOS app and add Plex as a Service (its in the list) and link to your Plex account and you can then access all your music from your PC. You need to enable some permissions (can’t remember which offhand but it wasn’t rocket sience). I did monthly subscription hoping that SONOS might fix this and I won’t need Plex…..

 

You are also meant to be able to contrl your SONOS system from the Plex app but I haven’t managed that yet.

Lyricist I
July 19, 2024

Only way to play my music library now is via a Sonos blue tooth first then attach other speakers for other rooms. However, since the update on the new app unable to play different music in different rooms while someone is also watching the tv. If I link the soundbar to other music speakers then lose the ability to get the tv back on its own.

Sent email to sonos, and they said this woulds be fixed with future updates available soon.- still waiting

I wish a company like Sonos would try out their new updates before unleashing it on all the people that have invested in their products over the years.

It seems they only want to stream the music companies apps that you have to pay for and not your own music library. Not good enough after the hours upon hours I have put in to be able to play my music. When the new app came out it destroyed all my playlists and have spent hours rebuilding from scratch to re establish them on my Mac book pro and hard wired to my iPhone to copy in order to play my music on the go via apple play. And there is another problem with Apple ditching iTunes and causing lots of probs with their new OS releases, again just concentrating on you being an Apple Music subscriber.

I wish there was another company in competition I would willingly dump my investment and start over again.

Ken_Griffiths
July 19, 2024

Download and install Plex and Plexamp on to your PC. Buy a monthly Plex Pass (£3.99 pm (or £31.99 pa) - yes I know its a pain to pay but if you’ve spent thousands on your speakers and thousands on your music collection its nothing). Add your music. Go to SONOS app and add Plex as a Service (its in the list) and link to your Plex account and you can then access all your music from your PC. You need to enable some permissions (can’t remember which offhand but it wasn’t rocket sience). I did monthly subscription hoping that SONOS might fix this and I won’t need Plex…..

 

You are also meant to be able to contrl your SONOS system from the Plex app but I haven’t managed that yet.

Maybe the attached screenshots will assist you with the Plex App and/or Sonos playback..

aitchgfAnswer
Lyricist I
July 19, 2024

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

Trending Lyricist I
July 19, 2024

Just under 3 hours with Sonos level 1 tech support. 

Dude could not fix the Music Library problem that just happened after the 7/19 update.

Escalated to level 2...not available-will email Me…

Just re-purchased Apple Music for $10.99...that works perfectly for streaming My iTunes Library content...

Trending Lyricist III
July 19, 2024

Download and install Plex and Plexamp on to your PC. Buy a monthly Plex Pass (£3.99 pm (or £31.99 pa) - yes I know its a pain to pay but if you’ve spent thousands on your speakers and thousands on your music collection its nothing). Add your music. Go to SONOS app and add Plex as a Service (its in the list) and link to your Plex account and you can then access all your music from your PC. You need to enable some permissions (can’t remember which offhand but it wasn’t rocket sience). I did monthly subscription hoping that SONOS might fix this and I won’t need Plex…..

 

You are also meant to be able to contrl your SONOS system from the Plex app but I haven’t managed that yet.

Maybe the attached screenshots will assist you with the Plex App and/or Sonos playback..

Although I have the option to ‘Link to SONOS acoount’ on the PC version (SONOS doesn’t appear at all on hthe app), if I select it nothing happens. I’m not too concerned as I am OK with the SONOS app now that I can access my personal music library.

Contributor I
July 19, 2024

Just under 3 hours with Sonos level 1 tech support. 

Dude could not fix the Music Library problem that just happened after the 7/19 update.

Escalated to level 2...not available-will email Me…

Just re-purchased Apple Music for $10.99...that works perfectly for streaming My iTunes Library content...

See that’s what they probably want! Question is how much apple music pays sonos to screw things up for us?!?!

jgatie
July 19, 2024

See that’s what they probably want! Question is how much apple music pays sonos to screw things up for us?!?!

 

Since Sonos is a public corporation, its financials are public.  If Sonos received any income from Apple, it would need to disclose that income.  Looking at their financial disclosures, they do not receive income from Apple Music, or any other subscription service, outside of Sonos’ own service, Sonos Radio. 

Ken_Griffiths
July 19, 2024

Maybe the attached screenshots will assist you with the Plex App and/or Sonos playback..

Although I have the option to ‘Link to SONOS acoount’ on the PC version (SONOS doesn’t appear at all on hthe app), if I select it nothing happens. I’m not too concerned as I am OK with the SONOS app now that I can access my personal music library

Are you a subscriber to Plex and have a valid plex-pass? You need that to see your Sonos products in the Plex App.

Trending Lyricist I
July 19, 2024

I have a WD My Cloud Personal Network Attached Storage plugged into my ethernet.  I moved my music folders to that device and the Sonos app can see them.  I added them as my Music Library.  Been working for a month or so.