music library after latest app update

I’ve seen some say it disappears for them, but I’ve not had that issue, even since the first update back in early May -Either way though, I’m sure Sonos will resolve these things with updates.

I’m looking forward to seeing how the new local library search will work too, when we do get that feature. Although I suspect I may need to clean up some of my metadata- track tags and Artwork myself a little further down the line. I have MP3Tag downloaded/setup and ready to go on my PC. I just need to find the time to do it.

It hasn’t disappeared on me for about four days now so fingers crossed. I definitely lost it all though with the update and had been trying some of the things recommended on here. You lose me very quickly however with the next bit of technical talk. All I want is for Sonos to play my playlist in shuffle format which is what it is doing right now and is what it always used to do….

My music library usually doesn’t show in sources when I open the iOS app. To get it to appear I need to do 1 or more of the following to sometimes get music library to appear: delete and reinstall the app, find a recently heard/played album in my music library and start it after which music library sometimes shows up.  Sometime music library appears and then quickly disappears. 

Has anyone been able to add their local “My Music folder” (library) in MacOS Sonoma to the Sonos app v16.2 (late May release)? The OS and Sonos app versions are not always clear in this long thread. I have followed the directions from Sonos (https://support.sonos.com/en-us/article/share-your-macos-music-folder-with-sonos) with no success. I either get an error that the admin credentials are incorrect (not the case) or the “913” error. The second option in the Manage menu, “Another folder...”, also does not work.  I have also tried the “networked device” option, even though the library is local.

There are no release notes for v16.2 (only up to 16.1); https://support.sonos.com/en-us/article/release-notes-for-sonos-software-updates

Hi @yellowtail, local library support has been screwy and frustrating since early May. Long story short: those first two options (My Music Folder, Another Folder) are not supported, even though they show up in the Mac desktop client and even though you can click on them. The only supported option is “Networked Device” even when the library is on your Mac.

Follow these direction to the letter …

https://support.sonos.com/en-us/article/share-your-macos-music-folder-with-sonos

… and then select the “Networked Device” option in the Mac desktop app.

Pres

Press250, I should have mentioned I also tried that option many times yielding no success but several different errors. However, you inspired me to try a few more times and...it is working (at least for now)! What I did differently on the last try was to share the Music folder in my user folder (~\Music) instead of the folder that has the actual media (~\Music\Music\Media\Music in Sonoma). Strangely, when I set up the file share in System Settings the user list showed something like ten “Music” users, in addition to my admin account and the Everyone user. Strange days but I will take it. Again thanks for the advice.

Getting the music library back is so hit and miss. Luckily I had success using the iTunes library file on my NAS. It’s disappeared a few times randomly and I’ve had to re-do but at least I have access to my NAS Music Library.

my question today though is….where the hell has A-Z search for Music Library gone? The most simple of features that Sonos apparently cannot yet add back into the app….

Last week, someone (in the Philippines) managed to lose my music folder completely, while trying to restore my music library on the phone with remote access to my computer.

Just spent 300 dollars having an Apple/Sonos dealer-technician come to my house and try to find my music library and link it to my Sonos system. 

He found my library, but my playlists aren't recognized anymore by my Sonos app. This update is a nightmare. Can’t believe they haven’t fixed it! I am sad, frustrated and now out 300 bucks.

Why don’t the Sonos brass just swallow their pride and let us download the Sonos app 2 (the one that worked fine until May 6, 2024? Is this the emperor’s new clothes situation? Why are they so stuck on this new app that won’t stop crapping the bed? Let us listen to music on the old app and they can get their house in order and when the new app is ready in 6 months or so they can re-release it like new coke. Are they determined on destroying all the good will they and previous CEOs and brass have built up over the last 25 years? They getting really close if they aren’t there already. 

I found my solution jbl bluetooth speaker  less than 40 bucks and kiss sonos arrogance away. 
ever thought about why they did it?

maybe so we can’t listen to what we already bought this way we have to opt to buy into one of all the supported streaming services …. Not with me sonos  and thank you sooo much for your crappy customer seevice !!!!