Contributor I

Answered

music library after latest app update

Forum|Forum|2 years ago
May 7, 2024
851 replies
51370 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

Show previous replies

V

vacationlover

Lyricist III

DSLA, thanks for your reply. Wow, that’s an interesting experiment, but I don’t think I’m going to try it, because I’m not that desperate. I am able to listen to my Music Library on my Sonos speakers, using non-Sonos apps. I’m running the Asset uPnP media server on my PC, and using BubbleuPnP app on our Android tablets to access my music (including all my Playlists) and send it to my Sonos speakers. The apps work great for that purpose, but I do miss the Alarms feature on the Sonos app, to play various Playlists at various times of day.

T

that metal man

Enthusiast I

These features should never have been removed in the first place. Appalling work from the developers. They should be ashamed.

Not to nitpick, but they weren’t removed. The app was a ground up rewrite, so they were left out. No difference in the outcome, but a very different cause.

Okay, fair call on the technical point, however, isn’t it the outcome we’re all focussed on? I’ve spent the last hour scrolling through endless threads and they all state similar opinions: functionality enjoyed over the past 10 or so years has gone. Why would the devs choose to not include core features? Only they can answer that, and I doubt we’ll hear from any of them in an official capacity, unless someone can point me to a thread discussing (and I am happy to be proven wrong). All I want - and seemingly all the disgruntled users share my view - is to be able to use my very expensive Sonos hardware to play music how I’ve always played it. My NAS has gone, can’t find it for any money. Queue editing, playlists… on it goes. Why on earth would devs choose not to include these features?

T

that metal man

Enthusiast I

Seems like the ability to connect to my NAS is gone ? I cannot find a,way to connect it anymore.

I am pulling my hair out trying to work it out too. How the heck does one add a NAS? I’ve tapped every possible ‘link’ in the iOS app and there’s no method to add a NAS.

Anyone else worked it out?

T

that metal man

Enthusiast I

Just another person who casually clicked ok to update the app, then found they could no longer play their own music on their own speaker.

Now I’m wasting my evening reading support forums and even registering here to vent my frustration.

How did this happen? How long until a fix arrives?

I’ve completely lost trust in Sonos tonight. Please sort quickly as my Sonos speaker is suddenly a redundant lump of metal and plastic.

No, it’s all okay… really it is. The Sonos CEO says so, and suggests that people like you and I are in the minority… enjoy: https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview

D

DeanShaw

Enthusiast I

Seems like the ability to connect to my NAS is gone ? I cannot find a,way to connect it anymore.

I am pulling my hair out trying to work it out too. How the heck does one add a NAS? I’ve tapped every possible ‘link’ in the iOS app and there’s no method to add a NAS.

Anyone else worked it out?

I had to add it back in using my laptop the other day, but yesterday it disappeared again, so I have just added it back on again using my laptop. Will have to see how long it stays on there!

G

Gary_26

Trending Lyricist I

No local library album artwork displayed on any of my android devices. Same problem on multiple phones and tablets. Please fix. Very annoying.

L

LouisJordaan

Enthusiast II

Just another person who casually clicked ok to update the app, then found they could no longer play their own music on their own speaker.

Now I’m wasting my evening reading support forums and even registering here to vent my frustration.

How did this happen? How long until a fix arrives?

I’ve completely lost trust in Sonos tonight. Please sort quickly as my Sonos speaker is suddenly a redundant lump of metal and plastic.

No, it’s all okay… really it is. The Sonos CEO says so, and suggests that people like you and I are in the minority… enjoy: https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview

Patrick Spence (CEO) needs to learn to stop treating Customers like clowns. These modern CEO’s are so much driven by image and bulls***, instead of having respect for customers and producing a great product. Dear CEO, You do not have the right to strip a product of nearly all its features, after a customer has already paid for the product. Wake up and focus on fixing this debacle of an “upgrade”. I would be sooooo embarrassed if my team produced such rubbish. I am a programmer myself and I can tell you, if I produced something like that I would be very, very embarrassed.

Moderator Note: Modified in accordance with the Community Code of Conduct.

S

SonosUser1125

Lyricist III

Just another person who casually clicked ok to update the app, then found they could no longer play their own music on their own speaker.

Now I’m wasting my evening reading support forums and even registering here to vent my frustration.

How did this happen? How long until a fix arrives?

I’ve completely lost trust in Sonos tonight. Please sort quickly as my Sonos speaker is suddenly a redundant lump of metal and plastic.

No, it’s all okay… really it is. The Sonos CEO says so, and suggests that people like you and I are in the minority… enjoy: https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview

Yeah well it’s not the first stupid idea they’ve had under his “leadership” and been arrogant about, remember bricking devices and suggesting they go to a recycling centre as a useless piece of electronic waste.

https://www.bbc.co.uk/news/technology-51768574.amp

Hopefully another u-turn when they finally admit it was a massive mistake that has made lots of users very unhappy. Half of what iI use doesn’t work anymore so I really can’t work out how this is anything other than a shambolic launch of an untested upgrade that’s turned into a huge downgrade. Maybe they’ll launch a premium paid-for app that gives back what they took away. Hang on…. they might actually do that!

If it was a subscription services I’d have cancelled but with a big investment in many speakers and home cinema I’ll wait for now. I won’t be buying anything until they sort it out though and even then I’ll consider whether it’s time to switch to a more humble business that listens to feedback instead of dismissing it.

L

LouisJordaan

Enthusiast II

Just another person who casually clicked ok to update the app, then found they could no longer play their own music on their own speaker.

Now I’m wasting my evening reading support forums and even registering here to vent my frustration.

How did this happen? How long until a fix arrives?

I’ve completely lost trust in Sonos tonight. Please sort quickly as my Sonos speaker is suddenly a redundant lump of metal and plastic.

No, it’s all okay… really it is. The Sonos CEO says so, and suggests that people like you and I are in the minority… enjoy: https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview

Yeah well it’s not the first stupid idea they’ve had under his “leadership” and been arrogant about, remember bricking devices and suggesting they go to a recycling centre as a useless piece of electronic waste.

https://www.bbc.co.uk/news/technology-51768574.amp

Hopefully another u-turn when they finally admit it was a massive mistake that has made lots of users very unhappy. Half of what iI use doesn’t work anymore so I really can’t work out how this is anything other than a shambolic launch of an untested upgrade that’s turned into a huge downgrade. Maybe they’ll launch a premium paid-for app that gives back what they took away. Hang on…. they might actually do that!

If it was a subscription services I’d have cancelled but with a big investment in many speakers and home cinema I’ll wait for now. I won’t be buying anything until they sort it out though and even then I’ll consider whether it’s time to switch to a more humble business that listens to feedback instead of dismissing it.

Yeah mate, disgraceful conduct from the CEO and their Development team. I just can’t understand why they would have brought out a new app without all the functionality that customers are used to, surely that is not too much to ask for and justifies customer dissatisfaction. I have always loved the product but I can’t see myself buying any more Sonos gear in the future now that I know their CEO and development team has this attitude towards its customers.

M

mkindness

Contributor II

Why can I not see “Your Source” in the new Sonos App and others can? I am trying to access my personal music library on my NAS server and am on the Apple iOS version of the app. Thanks 🙏

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