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Contributor I
May 7, 2024
Answered

music library after latest app update

  • May 7, 2024
  • 851 replies
  • 51368 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Lyricist III
May 15, 2024

+1 so Sonos fix this as not able to access My Music on my ipad, once again Sonos have moved from their ‘Music for Life’ mantra.

 

I use Sonopad as an alternative, no issues whatsoever.

What is Sonopad?

Contributor II
May 16, 2024

Well, at first glance is looks like the app version 80.00.08 is yet another disaster.  Why do they do this?  First 2 speakers just stopped working.  Next, I can find no way inside the app to navigate to music stored on a local server, like I used to be able to do.  They only list “services”.  Reaction time of the app seems to have gone to ****.  Starting a service, adjusting a volume - All is delayed now. 

 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Contributor I
May 16, 2024

Can't access music library with new app. When I could, no alphabetical access and unable to shuffle songs. What gives?

Lyricist III
May 16, 2024

I was able to roll back to a previous SONOS version issued in March 2024, also I disabled auto-update. Everything worked fine until today - a key functions became grayed out and message popped out “These functions will not be available until you upgrade to a new SONOS app”. So, dead end! 

Let’s write to SONOS CEO, Patrick Spence, at ceo@sonos.com. Let’s ask him to immediately roll back this current version and remove algorithm forcing users to update software.

Lyricist III
May 16, 2024

I downloaded and paid for sonophone and it is no better also doesn’t find my local library. Looks like I wasted $3 

Lyricist III
May 16, 2024

What on earth is going on?! I use Sonos to play my music library over my 3 Sonos speakers. I rarely use streaming services.

Lyricist III
May 16, 2024

Same as you Chris.

I spoke to support by phone and they say a fix is coming for this on 21 May with a new software update that will address this and other things like the missing alarm feature.

I really hope they fix this soon.

Lyricist III
May 16, 2024

I downloaded and paid for sonophone and it is no better also doesn’t find my local library. Looks like I wasted $3 

PSA according to the developer of SonoPhone his app only works to play songs from your local library if the desktop Sonos app is working. Sonos is trying to force me to update that as well so the new app is no help at all. UI is also very clunky and not intuitive. 

 

 

Lyricist III
May 16, 2024

I downloaded and paid for sonophone and it is no better also doesn’t find my local library. Looks like I wasted $3 

PSA according to the developer of SonoPhone his app only works to play songs from your local library if the desktop Sonos app is working. Sonos is trying to force me to update that as well so the new app is no help at all. UI is also very clunky and not intuitive. 

 

 

I updated the desktop app on my iMac and it lost my music library and won't re-load it. So now I can only use my Sonos speakers to stream from music providers or radio, something I rarely do. I am very p****d off!

Lyricist III
May 16, 2024

SONOS support published following. It looks like they didn’t develop yet a functionality listed below.

Why then they are pushing customers to update to undeveloped version?