Contributor I

Answered

music library after latest app update

Forum|Forum|2 years ago
May 7, 2024
851 replies
51368 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

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J

JackV2020

Lyricist II

Happy again, really !!😊

I posted before because I was able to install the old Sonos Android App version on my phone but not on my tablet and also not on the phone of my wife, but now I solved that….

There are 2 variants of the same app for android. I found them on APKMirror : https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=sonos where I selected version 16.1 and downloaded both files for armeabi-v7a and arm64-v8a. One variant installs on my phone and the other on my tablet and on the phone of my wife.

First download these files and after downloading you temporary disable all automatic updates, install, disable updates for the Sonos app and enable other updates again.

I think I followed the next steps :

Go into the app store app
In the top right corner click the little logo with the letter in it
Select > Settings > Network preferences > Automatic updates of apps > WiFi only

Turn off WiFi, you may leave your data connection on.

Remove the new Sonos app from your device.
Use the My Files app and click on the icon with APK in it and install one of the downloaded files. When the first attempt fails install the other one. (You may have to allow My Files to install apk files during this process)

Now we turn of the automatic update for Sonos only and enable other automatic updates again. Leave your WiFi off, you want to have your data connection on.

Go into the app store app
In the top right corner click the little logo with the letter in it
Select > Apps and device management > Management
Find the Sonos App and click on the icon ( it is black with white SONOS in it )
In the top right corner are 3 dots, click these and clear the check box
To do it easy, close and reopen the app store app
In the top right corner click the little logo with the letter in it
Select > Settings > Network preferences > Automatic updates of apps
Select the option you want.

Now start the “new old Sonos app”, connect to your Sonos and login.

Maybe there are little mistakes in the steps above but I hope this helps people to get the previous version back.

P

Phgordonmd

Contributor I

How can I access my local music library? I simply can not believe you messed this up

V

Vitalius

Lyricist III

Is there anyway Sonos can refund me for my speakers as since the new update I can no longer use them for what I bought them for. I.e play my music I have saved on my hard drive. I am very dissapointed, set up folders of favourites etc that are now useless. Had my whole record collection converted to music files in folders, now sonos no longer finds this data. I have no use for my sonos speakers without this connection. I dont want to use spotify or other streaming app. Will be looking into getting a new system that hopefully I can control and connects to my hard drive on my network, that wont be pandering to the streaming companies whims.

Sonos was already once hit with a products liability class action lawsuit regarding its Arc soundbar defect. I believe what it did now can be a ground for another lawsuit. Basically they took away the product we paid for.

V

Vitalius

Lyricist III

The purpose of software updates is to fix bugs and improve functionality. SONOS does the opposite. A year ago or so it removed functionality to access local files on mobile phones saying that new Android OS does not permit access to local files. There is HEOS mobile amp that works with Integrated Amplifiers like Marantz and Denon and it does give access to local files stored on smartphone to play through wi-fi connection to receiver (similar architecture like in SONOS). Is it incompetent SONOS developers or deliberate lie to customers?

T

THushovd

Lyricist III

Just another person who casually clicked ok to update the app, then found they could no longer play their own music on their own speaker.

Now I’m wasting my evening reading support forums and even registering here to vent my frustration.

How did this happen? How long until a fix arrives?

I’ve completely lost trust in Sonos tonight. Please sort quickly as my Sonos speaker is suddenly a redundant lump of metal and plastic.

P

Phgordonmd

Contributor I

I was able to restore functionality of my music library by using Plex on my NAS. Others can set up PLEX servers on their computers also. Not perfect, but at least workable until the idiots disable PLEX.
Sonos- you are not courageous but incompetent.

BTW no joy in rolling back to old IOS app as my music library no longer is available on old app or Mac.

G

GuilleM

Lyricist III

This is unacceptable.

Please just bring the local music library functionality back. I bought an Amp and a One SL for this purpose.

E

ed18002

Lyricist III

Is there anyway Sonos can refund me for my speakers as since the new update I can no longer use them for what I bought them for. I.e play my music I have saved on my hard drive. I am very dissapointed, set up folders of favourites etc that are now useless. Had my whole record collection converted to music files in folders, now sonos no longer finds this data. I have no use for my sonos speakers without this connection. I dont want to use spotify or other streaming app. Will be looking into getting a new system that hopefully I can control and connects to my hard drive on my network, that wont be pandering to the streaming companies whims.

Sonos was already once hit with a products liability class action lawsuit regarding its Arc soundbar defect. I believe what it did now can be a ground for another lawsuit. Basically they took away the product we paid for.

I’m in!

E

ed18002

Lyricist III

Just another person who casually clicked ok to update the app, then found they could no longer play their own music on their own speaker.

Now I’m wasting my evening reading support forums and even registering here to vent my frustration.

How did this happen? How long until a fix arrives?

I’ve completely lost trust in Sonos tonight. Please sort quickly as my Sonos speaker is suddenly a redundant lump of metal and plastic.

It’s ridiculous! We bought Sonos Hardware to listen to our music. 🎶 Their apps have a long history of being shit 💩 so I never update unless they force it which is what they did here. Local library was already gone and app prompted that I had to update to restore it. Honestly I hate everything about Sonos except their hardware.

E

ed18002

Lyricist III

I was able to restore functionality of my music library by using Plex on my NAS. Others can set up PLEX servers on their computers also. Not perfect, but at least workable until the idiots disable PLEX.
Sonos- you are not courageous but incompetent.

BTW no joy in rolling back to old IOS app as my music library no longer is available on old app or Mac.

It’s great that you could do this but the fact is we shouldn’t have to do it and many probably lack the expertise to do it.

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