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Contributor I
May 7, 2024
Answered

music library after latest app update

  • May 7, 2024
  • 851 replies
  • 51368 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Lyricist I
May 15, 2024

After updating Sonos app on ios music from my laptop no longer plays I can find it but won’t play I used the app on the laptop as a workaround but this has now updated and no longer working I will never purchase a Sonos product ever again I am currently connecting my laptop to a fender amp via Bluetooth and using iTunes to play music 

Lyricist I
May 15, 2024

System is bricked. Updated controller won’t find existing library or allow me to recreate it, Playlists on app give ‘some kind of error’ or something.

 

This is moronic.

Trending Lyricist I
May 15, 2024

Is there anyway Sonos can refund me for my speakers as since the new update I can no longer use them for what I bought them for. I.e play my music I have saved on my hard drive. I am very dissapointed, set up folders of favourites etc that are now useless. Had my whole record collection converted to music files in folders, now sonos no longer finds this data. I have no use for my sonos speakers without this connection. I dont want to use spotify or other streaming app. Will be looking into getting a new system that hopefully I can control and connects to my hard drive on my network, that wont be pandering to the streaming companies whims. 

Lyricist I
May 15, 2024

Den Musikordner erneut die Freigabe für Sonus unter Windows geben! 

 

Trending Lyricist I
May 15, 2024

Thanks but I have only ever had tha app on my phone, so this does not really help. Tried downloading the app on my laptop, but keeps just offering my phone as the only device to download the app. So cant even start working oy how to do that. 

Trending Lyricist I
May 15, 2024

Den Musikordner erneut die Freigabe für Sonus unter Windows geben! 

 

Now do it for Mac OS Bitte...

Lyricist III
May 15, 2024

My main reason for purchasing Sonos speakers was in order to listen to my Apple music library anywhere in the house, particularly for my mother once she became confined to bed. Having just been prompted to update the desktop app, I find that the Music Library has disappeared and the app will no longer allow me to add it, giving the following message: Unable to add the shared folder “//Mac-Pro-2/Music” to your Music Library (913).

I cannot imagine why Sonos should have decided to remove this simple facility and I will never again recommend your products to anyone.

Enthusiast II
May 15, 2024

After the latest update this week, I have no music library.  When I try to add, I get an error 913- music library unable to set-up sharing.

I have been reading this thread and I do not understand how to change to SMB2 on my MAC.  I am running Monterey 12.7.4.

If I were able to add this, would I be able to access my music library from the MAC?

Currently, I have no access to my music library/[playlists.  They are not displayed anywhere in the SONOS app on Iphone or MAC.

Does anyone have any ideas?  At least Amazon is currently playing and seems stable.  This led to me another issue with new app.  I click on play when I selected but then you have to actually open the window with the song displaying and hit play once again.

I love my SONOS speakers and all was well until this last update.  Please revert back to old.

 

Trending Lyricist I
May 15, 2024

In My case, I it appears I have found an inelegant but functional work around. 

I signed up for Apple Music Service and merged My iTunes Library with Apple Music when asked during setup. 

Initially many of My songs were missing-however, overnight, they appear to have been merged and are playable. 

So, Sonos still can not access My iTunes Library directly, but at least I can play them using the Apple Music Service with Sonos. Cost is $10.99/Month.

Still not happy...please fix this...

Trending Lyricist I
May 15, 2024

Considering it takes almost 2 hours to talk over the phone to a technician at Sonos, I imagine there's a big boatload of pissed off Sonos customers out there.