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nd1
Contributor I
May 7, 2024 3:29 PM UTC

Latest Sonos App - Do not Upgrade

Just upgraded to the latest, new and improved Sonos app on my mobile phone (iPhone) and it has led to my losing my complete music library which is on a NAS.

After some discussions with support, they confirmed that this option is not available - only the commercial streaming services (and it does recognise Plex) are visible and accessible but no proprietary My Music Library.

Allegedly this will be rolled out in a future iteration, but no timeframe provided.

Beware if you are considering upgrading

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    trabalan
    Contributor I
    May 9, 2024 1:26 AM UTC

    The updated version will not even open on my Android. I hit INSTALL and the screen is frozen, back background with white SONOS. Tried uninstalling, restarting, etc. to no avail. Is there just a quick link somewhere to the previous version?

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    castalla
    Local Superstar
    May 9, 2024 1:35 AM UTC

    The updated version will not even open on my Android. I hit INSTALL and the screen is frozen, back background with white SONOS. Tried uninstalling, restarting, etc. to no avail. Is there just a quick link somewhere to the previous version?

    No.  You have to sideload the 16.1 version from apk mirror website.  Good luck. 

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    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    Acardshort
    Enthusiast II
    May 9, 2024 1:37 AM UTC

    The updated version will not even open on my Android. I hit INSTALL and the screen is frozen, back background with white SONOS. Tried uninstalling, restarting, etc. to no avail. Is there just a quick link somewhere to the previous version?

    No.  You have to sideload the 16.1 version from apk mirror website.  Good luck. 

    That's correct but only if you are using an android device. IPhone users are out if luck

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    Acardshort
    Enthusiast II
    May 9, 2024 2:25 AM UTC

    What's really amazing is that sonos hasn't pulled the update. They're just going to let people continue to download this garbage app. Is it any wonder that their Financials are a mess. Huge losses last quarter. 

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      castalla
      Local Superstar
      May 9, 2024 2:29 AM UTC

      What's really amazing is that sonos hasn't pulled the update. They're just going to let people continue to download this garbage app. Is it any wonder that their Financials are a mess. Huge losses last quarter. 

      The android app seems to be on hold.  No updates available.  Despite that, there are still posters whingeing that they can't get the update 😝

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      It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
        Acardshort
        Enthusiast II
        May 9, 2024 2:32 AM UTC

        What's really amazing is that sonos hasn't pulled the update. They're just going to let people continue to download this garbage app. Is it any wonder that their Financials are a mess. Huge losses last quarter. 

        The android app seems to be on hold.  No updates available.  Despite that, there are still posters whingeing that they can't get the update 😝

        The android app is still available for download in Google play. 

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        castalla
        Local Superstar
        May 9, 2024 2:35 AM UTC

        What's really amazing is that sonos hasn't pulled the update. They're just going to let people continue to download this garbage app. Is it any wonder that their Financials are a mess. Huge losses last quarter. 

        The android app seems to be on hold.  No updates available.  Despite that, there are still posters whingeing that they can't get the update 😝

        The android app is still available for download in Google play. 

        I suppose you mean the yellow app.  The new app is black. 

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        It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
        Acardshort
        Enthusiast II
        May 9, 2024 2:38 AM UTC

        What's really amazing is that sonos hasn't pulled the update. They're just going to let people continue to download this garbage app. Is it any wonder that their Financials are a mess. Huge losses last quarter. 

        The android app seems to be on hold.  No updates available.  Despite that, there are still posters whingeing that they can't get the update 😝

        The android app is still available for download in Google play. 

        I suppose you mean the yellow app.  The new app is black. 

        Regardless of the icon color the play store show it's version 80 and that's the bad update.

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        svein
        svein
        Lyricist II
        May 9, 2024 2:50 AM UTC

        Sonos app version 80.00.04 which was launched on 8 May 2024 is unusable! It lacks the possibility of alarms, sleep timer, control of speakers and several basic functions that were in the app before this update. No one should buy any product from Sonos until they release an app that works. The latest app update is a disaster for both Sonos and users! Steer away!

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          Wallyann
          Lyricist I
          May 9, 2024 3:42 AM UTC

          The new update sucks ass. DO NOT UPDATE. Can’t even add songs to the queue anymore WTF

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