Contributor I

Latest Sonos App - Do not Upgrade

Forum|Forum|2 years ago
May 7, 2024
171 replies
14527 views

Just upgraded to the latest, new and improved Sonos app on my mobile phone (iPhone) and it has led to my losing my complete music library which is on a NAS.

After some discussions with support, they confirmed that this option is not available - only the commercial streaming services (and it does recognise Plex) are visible and accessible but no proprietary My Music Library.

Allegedly this will be rolled out in a future iteration, but no timeframe provided.

Beware if you are considering upgrading

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willcoc

Contributor I

Agree with all comments. Updated and lost most of my radio favorites as the streaming channels are acting inconsistently. Music library is available but comes and goes (was there then went and had to play a song from the PC app and it appeared in the mobile app). I have no search facility for the Music Library option. I also noticed that ‘Playlists’ option is now not available (unless it is somewhere else). Fortunately I use Deezer for my playlists which is available on the app. PC app seems to be working ok. I have to say a big step backwards for the mobile app

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Gogolhelvete

Contributor I

Unfortunately, I too quickly downloaded the app on my iPhone.
What solutions are there to retrieve the old app? I'd like to avoid having 6 unnecessary speakers to sell.

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Acardshort

Enthusiast II

Unfortunately, I too quickly downloaded the app on my iPhone.
What solutions are there to retrieve the old app? I'd like to avoid having 6 unnecessary speakers to sell.

Do an online search for "sonos apk mirror. There you can download the previous version. I suspect eventually sonos will force an update. At that point I'll gift my system you my son and replace with BOSE.

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Acardshort

Enthusiast II

Unfortunately, I too quickly downloaded the app on my iPhone.
What solutions are there to retrieve the old app? I'd like to avoid having 6 unnecessary speakers to sell.

Do an online search for "sonos apk mirror. There you can download the previous version. I suspect eventually sonos will force an update. At that point I'll gift my system you my son and replace with BOSE.

Opps...I missed that you have a iPhone. Forget what I advised. You can't get anything apple doesn't want you to have. Get yourself an android.

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willcoc

Contributor I

I have reverted to the S2 version on Android using the "sonos apk mirror (thanks Gogolhelvete) and all back to normal. Will wait until I have to change :)

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barkinglobster

Trending Lyricist I

I wish I had seen this thread before I upgraded on my iPad. I can’t even connect to my local wifi network. When I pull up the ‘Network’ screen, it is completely blank, and there’s no way to initiate a network search. The network I used for my previous version Sonos version if up and running. It looks like there is no way to get past this impasse. Sonos needs a way to revert to at a minimum the last S2 version. This truly sucks

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sjw

Local Superstar

I have reverted to the S2 version on Android using the "sonos apk mirror (thanks Gogolhelvete) and all back to normal. Will wait until I have to change :)

The Android release doesn't seem to have made it to too many yet. No idea if there is a reason or any logic to it.

Small mercies.

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CarolS

Lyricist I

I, too, foolishly believed the claim that this app would be an improvement and installed it right away. Instead, I lost what little functionality I had before. I uninstalled it and reinstalled the Sonos S2 app, which is still available on the downloads page: https://support.sonos.com/en-us/downloads. Then I set the app to not auto-update (just in case).

Fortunately, the apps are helpfully color-coded. The old one is gold for “has some value” and the new one is black for “death of all functionality”

Bumper

Same as aswooi, the ‘old’ (and free!) TuneIn service seems unavailable for the new version of the Sonos app - only the TuneIn(new) can be added. Who pays $9.99/month to listen to live radio???

I’ve added RadioPlayer, but it’s behaviour is inconsistent: sometime works, other times states an ambiguous error.

Music Library is available as one of ‘Your Sources’, almost as an afterthought.

Sonos marketeers say they have updated the app after listening to their users. I can’t imagine many people have asked for this setup...

The Sonos radio free tier has basically all of the content that tunein has afaict so if you don’t like the new tunein you can try that. If you have custom radio links saved these don’t work though, at least not for me. The really annoying thing about Music Library is that it can take a long time for it to load and sometimes requires a force close for it to appear again.

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stevensimak

Collaborator I

Hi All, I made the mistake of updating the Android app. I can no longer access my NAS drive, which is where all my music is stored. Also, they removed the index music feature, which is odd. The good news that the Windows Desktop Controller still works as usual. I can control all functions from there.

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