Latest Sonos App - Do not Upgrade

The widget is gone! Sonos no longer showing on pull down panel. There's absolutely nothing new here. Just some cosmetic changes. Like others have said, great speakers and garbage app.

Can’t even work out how to add songs to my playlists on this new app? It’s also slower and harder to navigate.. Sooo wish I didn’t upgrade. If anyone knows how or if it’s possible to downgrade to the previous version pllleease let me know!! 

I’ve seen some messages on X about class action. I think this companies had enough “bad business” articles to release a college course in how to completely FAIL at software development, product management, customer support, etc..

I updated and now the app can not see my system. Keeps asking for permission to access my local network which it has. Tried multiple reboots, app reinstalls, etc no change. Can’t actually use my speakers from my iPhone now.

In addition to losing Subsonic streamer I can't change radio stations on MyTuner and it won't let me add TuneIn as a service. Unusable apart from fact I have an old iPod which hasn't taken the update. Anyone else got the radio issue?

Same as aswooi, the ‘old’ (and free!) TuneIn service seems unavailable for the new version of the Sonos app - only the TuneIn(new) can be added.  Who pays $9.99/month to listen to live radio???

I’ve added RadioPlayer, but it’s behaviour is inconsistent: sometime works, other times states an ambiguous error.

Music Library is available as one of ‘Your Sources’, almost as an afterthought.

Sonos marketeers say they have updated the app after listening to their users.  I can’t imagine many people have asked for this setup...

There was no listening going on. But lots of ignored feedback. 

there’s a new version of the iOS app on the AppStore. Not sure yet of any improvements. 

I can't even add the new version

I got the new version this morning and the first thing I noticed was my widget (which is the primary way I use my speakers) was gone. No problem I thought, I will just add it back….nope, no widget anymore. They removed it completely.

I opened the app and first thing I noticed was this “huge update” was nothing more than a cosmetic overhaul. Same garbage app, now with nicer looking screens.

Sonos, you should consider outsourcing the software side to a company that knows how users actually use an audio app. Also, don’t release an “update” with less functionality without a clear explanation as to why. 

Luckily I could side load the previous version back onto my Android phone. I will not be updating to the new app until it is at least like for like in terms of functionality. Especially the widget which is how I use my speakers all the time. 

Well said