Contributor I

Latest Sonos App - Do not Upgrade

Forum|Forum|2 years ago
May 7, 2024
171 replies
14527 views

Just upgraded to the latest, new and improved Sonos app on my mobile phone (iPhone) and it has led to my losing my complete music library which is on a NAS.

After some discussions with support, they confirmed that this option is not available - only the commercial streaming services (and it does recognise Plex) are visible and accessible but no proprietary My Music Library.

Allegedly this will be rolled out in a future iteration, but no timeframe provided.

Beware if you are considering upgrading

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A

Acardshort

Enthusiast II

Apparently no one working at Sonos uses their own products or they would already know the dog crap they're putting out. Or....they just don't care. Keep your eyes on media in the upcoming days because they've seen what's going on.

T

TheGasMan

Lyricist I

I’d suggest that the only way to make our feedback heard at Sonos is to leave poor reviews in the App Store (for iOS users at least).

G

GliderPilot

Lyricist I

Same as aswooi, the ‘old’ (and free!) TuneIn service seems unavailable for the new version of the Sonos app - only the TuneIn(new) can be added. Who pays $9.99/month to listen to live radio???

I’ve added RadioPlayer, but it’s behaviour is inconsistent: sometime works, other times states an ambiguous error.

Music Library is available as one of ‘Your Sources’, almost as an afterthought.

Sonos marketeers say they have updated the app after listening to their users. I can’t imagine many people have asked for this setup...

The Sonos radio free tier has basically all of the content that tunein has afaict so if you don’t like the new tunein you can try that. If you have custom radio links saved these don’t work though, at least not for me. The really annoying thing about Music Library is that it can take a long time for it to load and sometimes requires a force close for it to appear again.

Thanks Bumper: Ill try that...

A

Andrew Bell

Lyricist II

Has broken Idagio streaming, a disastrous upgrade - wish I’d read this thread first :)

G

gerenher

Lyricist I

Sonos says its controversial app redesign took ‘courage’. I think it's reckless to remove one of the most important features. For me the NAS function was the reason to choose Sonos. Also with the upgrade from S1 to S2. If Sonos persist in this recklessness, there will never be a new Sonos again for me.

K

Ken_s

Lyricist III

Sonos says its controversial app redesign took ‘courage’. I think it's reckless to remove one of the most important features. For me the NAS function was the reason to choose Sonos. Also with the upgrade from S1 to S2. If Sonos persist in this recklessness, there will never be a new Sonos again for me.

Being courageous didn't mean having to reduce functionality.

A

Andrew Bell

Lyricist II

Guess it takes some courage to release an upgrade without adequately testing it. As they say, all software undergoes User Acceptance Testing, just sometimes it is after release

M

Marcel M.

Lyricist III

Yah...I have everytime connection loss when opening app..."can t find Sonos'..takes a minute...😡...like why??

I ve removed it, and downloaded the previous app as an APK, installed it...working great again!

Maybe in a few months when Sonos has their shit together with the latest 80. App I may try again...and if its still wonky I ll switch back😀

Not to mention missing features and a lousy layout

S

swollenbadger

Contributor I

Android user here. Upgraded app cannot find my speakers. I just get Error:1000.

A

Acardshort

Enthusiast II

Right now there is no basis for a class action. However, when they lock us out of the apk versions android users have downloaded (and eventually they will) we will have the harm needed to go after them.

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