Controllers & Music Services

I have had a recurring problem pretty much since Day 1 with the error message ‘No search results found. No services set up on your system’. I currently, and have always, used Spotify which works seamlessly from a streaming perspective, plus when the search actually works.Once i force close the app (iOS) and re-open, the search works again. I have tried uninstalling and reinstalling etc.My current set up isBoostBeamAmp (2 x Sonos One as surrounds)Five OneI have searched the forums and can’t see anyone having this problem before. The constant need to quite the app and re-open is quite annoying!Any help appreciated 

This morning my app informs me that BBC 6 Music is no longer available on BBC sounds on Sonos. (I have checked and other BBC stations no longer work).  It was working perfectly fine until about 10am. 

I have had this issue for a long time playing music from my music library from the S2 app on any ios device (iphone, ipad) the artwork doesn’t show in the now playing box while playing from one song to the next.  If I press pause the artwork immediately shows.S1 app works fine with no issues (I downgraded one of my speakers to test) as well as desktop app, but the ios with the S2 app has this issue.Is this a bug with the app?  Is there anything I can do to fix?  It works with S1, but I read that S1 is using SMB1 whereas S2 can use SMB2 or higher? It’s so annoying not to see the artwork of the song that is playing, any help or insight on what would be causing this would be great. I also read several other similar problems on here, but I don’t see any definitive fix. Router = Netgear Nighthawk with Attached storage via USB to the router.Thanks

Why is my napster library duplicated in sonos one app?

Hi everyone, I’ve been playing bbc sounds through my beam and ones for ages but today it wouldn’t play error showing was- ‘radio 2’ is no longer available on bbc sounds. it will play through airplay from the bbc sounds app however. I’ve reauthorised my bbc sounds account and it signed in fine. Got me baffled  

Just purchased an ERA 100 and Roam.  As I already have a gen 1 setup with multiple Sonos devices, I created a 2nd Sonos account/system for the ERA 100 and Roam.  I can successfully stream Pandora, SiriusXM and Sonos Radio to both devices with no problems.  However, when I try to stream my Apple Music Library to either device, most songs are highly distorted - sound is muted, vocals are very faint.I don’t actually own an Apple Music account - I simply use it to locally store my music which consistes of ripped vinyl and CDs ( > 800 songs ).  I’ve noticed that songs in the library encoded as MP3s stream OK, but those encoded as m4a - AAC codec, 44,100 sampling rate, 32 bit sample depth, Apple MPEG-4 Audio (m4a) container - are distorted.  Sonos says this format is supported, but my experience says otherwise.   I have the latest IOS versions on an iPhone 13 and the latest Ventura on an M1 MacBook Pro.  Further, my entire music library streams flawlessly from either IOS or Ventura to my

How do I sync my sonos computer playlist to my sonos iphone playlist?

I have updated my country address to the UK. I’ve closed the app logged out and back in and still don’t see it as a service. Can anyone help please?

I’ve had Sonos for quite a while and I just added the Tidal 30 day trial in hopes of getting better quality audio.  I ca see the songs and playlist in Sonos but when I try to play them I get this error message:  “An error occurred while adding tracks to the Queue (701)“

Does anybody know whether there is a way to truncate the folder path displayed in the Music Folder section when you browse using the S2 app on a phone? The full path from my NAS drive is sometimes displayed in capitals, and that restricts how much of the path is visible on my phone. It’s not much better if the path is displayed in lower case (the display seems to be completely random even if I type it in lower case). Hopefully this gives some idea of the problem:  

Apparently I have a branded YouTube account and another with same sign in. With the branded account it does not show any library but the second does. Any ideas?Thanks

Frequently (about once a day) when using the Sonos controller on an Ipad to search for music, I get the "no services set up on your sonos system" error message, even though I have multiple services and a music library set up.  The only way I know to fix it is to reset, close, and reopen the app.  (This usually works pretty quickly, but can lead to a cascade of problems if Sonos decides to be glitchy about re-connecting to my system.)  Why does this keep happening and how can I make it stop?  And, yes, my Sonos controller is up-to-date.

I was getting this error from time to time, but now I'm getting it on 3/4 of songs... Seems random, as sometimes a song that was working fine would refuse to play and start showing this error (or vice versa). My music source is YouTube Music. I've tried rebooting the speaker, reinstalling te app, rebooting the Wi-Fi router, etc. Also tried using an ethernet cable instead of Wi-Fi. Nothing seems to work. Diagnostic number : 1167656549Screenshot :Thanks in advance!  

Hola buenas. Por un lado querría preguntarles, si puedo escuchar la música que tengo en un pendrive, a través del ordenador, en mi sistema sonos. Y Por otro lado tengo un Play.1 y un Connect, y los estoy utilizando cada uno, con una distinta aplicación. Puedo utilizar estos dos dispositivos con una misma aplicación? Muchas gracias y un saludo de Mikeljami

I have two amps each wired to a pair of speakers in different parts of the house.Each time someone tries to stream music to one amp (spotify) I am booted off the second amp to which I am streaming to from a different phone. i.e. same wifi network same streaming service, two different phones and amps can be grouped but not play different music independently. Is there a solution?

I have several Spotify playlists which stream without issue to my speakers, however, Spotify playlists created from files on my computer/phone cannot be played to Sonos speakers…I noticed the below when trying via the Sonos app: 

When I listen to the radio, using TuneIn, if I turn off one room using the S2 app, all rooms become silent for a short time, and the remaining rooms relaunch TuneIn (the audio jingle sounds).I would like that when I turn off one room, the other rooms continue to stream the radio as if nothing happens. 

I have had sonos for some time. Update issues required me to delete and reinstall latest version 15.5Music library on Synology.Just imported some new music with multiple discs per folder/album. These are displayed properly in itunes. Sonos has the songs in the wrong order. 1,1,1 (from disc 1,2,3) then 2,2,2 etc.I have other multi disc albums from prior imports that are displayed correctly. In addition, the metadata for the new incorrectly displayed albums looks the same as the previously imported multi disc albums.Thanks for any help.

I have an issue where Spotify is playing on an Amazon Echo in the bedroom but Spotify will all of a sudden change the speaker to be our newly installed Era 100 group (kitchen and dining room group). This is happens when no one is interacting with either Spotify, the echo or Sonos, either physically or via apps. I then have to open the Spotify app and re-choose the Echo device as the speaker. It can easily happen every 20mins or so when playing a playlist. This has only started since the addition of the two Era 100’s to our setup. 

I’m running S2, and can’t for the life of me figure out how to play anything from NTS besides the default channels, which are the 2 live channels and 10 or so pre-selected. Is there any way to play selected shows? Even when I run a normal search it will compile results from everything other service - i.e. Spotify, Soundcloud, etc - but none from NTS.Honestly, playing to my Sonos directly from NTS would be even better, just like Spotify, as really can’t stand the Sonos app interface.

Hi thereI've got quite a specific problem on my Sonos One (with Alexa built in). This is linked to my Spotify account so I can play music happily from the Spotify or Sonos apps.But when I try to play music on the Sonos One by asking Alexa to play a specific song, it always chooses instead to play the "radio" for that song, ie related songs to it, which may or may not include the actual track.I'm aware this is massively a first world problem, but hey that's what this forum is all about right? ;) Anyone have any advice? Thanks, Tim

Can I change radio stations on Sonos Move without using the app?

Bonjour,Un changement de mot de passe de mon réseau et plus de Sonos !Comment puis-je ressaisir mon login et passe ?J’ai la dernière version de Sonos desktop et je n’ai que 2 options :Connexion à un système existant (sans succès car pas de proposition de saisie) Apprenez à configurer un nouveau système ! Et ca m’envoie sur l’url de téléchargement de l’appli. DesktopQuelqu’un a-t-il la solution ?

Is there a way to get the Sonos app to do volume leveling with my music library. Right now I have to constantly adjust the volume on different songs.

Has anyone been able to get TuneIn (New) to work on their Sonos system? I have registered for the new app and rebooted my system, but it still doesn’t work. This is incredibly frustrating. We listen to local radio streamed through our Sonos for about two-thirds of the day. If anyone has any suggestions about how to listen to terrestrial radio, I would appreciate it. For now, I guess we’ll be streaming through directly through the stations’ web apps.