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Contributor I
May 14, 2024
Question

I can't play a radio station via MyTuner Radio anymore via the updated app

  • May 14, 2024
  • 92 replies
  • 12388 views

Hi,
I can't play a radio station via MyTuner Radio anymore via the updated app. This worked all fine untill the app update (of last week). Even BBC Radio 2 can’t be played. 
If I use the app on my Windows computer it all works fine. 

The only error message I get is: Something went wrong

Please help!

Thanks, Marc

PS: I have tried all the usual stuff (un and re-install the app, remove and add myTuner Radio as a service)

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92 replies

Prodigy II
June 14, 2024

Tunein new works ok, need to create a free account

Lyricist I
June 16, 2024

One of the options to solve the problem might be cheap Echo Dot 2nd gen (£10 on eBay) connected with 3.5mm jack. Alexa have access to myTuner radio. This is what I did. It works.

Lyricist III
June 17, 2024

Using the TuneIn manual URL method, I’ve managed to get most of my international stations back.

It’s quite a laborious process, but it works. My Sonos system is now back to being fit-for-purpose. Of course, my favourites screen is now missing all the nice artwork, but I suppose that’s a minor point…

I’ve added an asterisk to the beginning of each custom station so it’s grouped all the manually-added ones to the top of the list. 

Thanks to everyone on here giving this advice - I would never have found this workaround otherwise.

 

Contributor I
June 21, 2024

I too can't listen to European Stations using MyTuner in the new Sonos app

If I open the my tuner website directly the stations I listen to work via the website (but they don't play through the sonos speakers, obviously)

Done the usual stuff - reinstall, reregistered but nothing.

I noticed Sonos have been "looking into it" for over a month 

By now they must know why it doesn't work - if it is license issues just let us know or suggest an alternative that will work.

Any chance of a new update on the issue please? 

Lyricist III
June 21, 2024

In another thread on here, someone has heard back from MyTuner that it is indeed a licensing issue suddenly preventing UK listeners accessing non-UK stations.

The TuneIn workaround works great:

  1. Find stream URL (I use http://fmstream.org)
  2. On TuneIn app, paste stream address into ‘Custom URL’ in library
  3. Add stream to TuneIn favourites by clicking heart icon
  4. Go to ‘TuneIn (new)’ in Sonos app, add stream to Sonos favourites
  5. On Sonos desktop app, change stream name to station name

It’s not ideal (no cover art) and is a bit time-consuming, but it works!

June 21, 2024

I’ve tried the TuneIn workaround for 2 stations: DR P2 and NPO Klassieke and neither seems to be available in TuneIn. I’m in the UK

Lyricist III
June 21, 2024

Hi Andy. I’ve found the URL addresses for those two stations. Add them to the dedicated TuneIn app on your phone (go to library, add custom URL), then save them as favourites in the TuneIn app. Next, open the Sonos app, go to your library in the TuneIn (new) section and you should find these streams there. Save them to your Sonos favourites and they should work. If you want to re-name them, go to the desktop Sonos app.

 

DR P2: http://live-icy.gss.dr.dk:8000/A/A04L.mp3

NPO Klassieke: https://icecast.omroep.nl/radio4-eigentijds-mp3

Lyricist I
June 21, 2024

In another thread on here, someone has heard back from MyTuner that it is indeed a licensing issue suddenly preventing UK listeners accessing non-UK stations.

The TuneIn workaround works great:

  1. Find stream URL (I use http://fmstream.org)
  2. On TuneIn app, paste stream address into ‘Custom URL’ in library
  3. Add stream to TuneIn favourites by clicking heart icon
  4. Go to ‘TuneIn (new)’ in Sonos app, add stream to Sonos favourites
  5. On Sonos desktop app, change stream name to station name

It’s not ideal (no cover art) and is a bit time-consuming, but it works!

Been watching this thread since the nonsense updates. Thanks for this work around. I’m in the UK and my station of choice is RTE Gold, in Ireland. This method worked for me, but I did need to turn off Wi-Fi on my phone and allow cellular in the Tune in app to allow it to find the station from the URL I got from your link above. Posting this in case it’s useful for anyone else in the UK. Cheers 

June 21, 2024

Thanks for your help W.J.B. I’ve got them both working now. I’d picked up the wrong URLs from fmstream.org - the website addresses in fact rather than the streaming URLs, so not surprising that I got an error along the lines of “can’t decode that” 🙄

Lyricist III
June 26, 2024

Hi,
I can't play a radio station via MyTuner Radio anymore via the updated app. This worked all fine untill the app update (of last week). Even BBC Radio 2 can’t be played. 
If I use the app on my Windows computer it all works fine. 

The only error message I get is: Something went wrong

Please help!

Thanks, Marc

PS: I have tried all the usual stuff (un and re-install the app, remove and add myTuner Radio as a service)

So over a month has gone by and not much has changed! I’ve had the same problem and the stations I used to listen to as favourites aren’t on the current myTuner list - none of my favourite American or French stations and the ones that I can play just aren’t the same quality. I’ve been away for a week so not using Sonos but even my partner’s ancient Ikon internet radio has a better selection (but no BBC Sounds) so I’m seriously thinking of going the internet radio route - except I have a speaker downstairs and one upstairs, then what do I do with the heap of Sonos junk? BTW I’ve only used the laptop tonight, so no idea what the tablet will do - probably nothing.

Essex Girl - still disillusioned.