I can't play a radio station via MyTuner Radio anymore via the updated app

They do but it would have to be a short term workaround.

With 6 speakers across 5 rooms, integrated with the Ikea smart home automation and physical volume controls, using them as airplay speakers isn’t realistic long term.

Like the create a tunein account to add custom urls workaround, it is just unnecessary friction for usage, that makes them less appealing and more like any other competitor product. I don’t currently have or need a tunein account.

For me, every time a company needs me to sign up for an additional service, run additional software or buy something else to restore previously working functionality it takes away the plug in and play self contained package that makes their cost premium justifiable. 

Had another live chat with Sonos. They say my tuner bus working fine and they have not had anyone else reporting issues. 
I gave up trying to explain but if others could raise it on live chat i5 may help 

I have my doubts that Sonos will consider this to be their problem as it doesn’t feel like a technical issue at Sonos’ end, but a decision by MyTuner to stop allowing international channels to be available in the UK via Sonos. If there’s a technical complaint, it would be that unavailable stations still appear in the search results on the Sonos app, and no meaningful error message is shown if you try to play one. That said, Sonos should regard it as a problem for them, because it’s clearly annoying customers.

What stage are you getting stuck at? What radio station are you wanting to listen to?

So delighted to find this discussion as I spoke to a Sonos person yesterday who was of no help. As was mentioned in this thread Sonos implied that it was not a problem on their side. Again said they didn’t hear of any problem.  So looks as if we’re being blanked on this issue.

Workaround for me is to access the various American rock stations online and Bluetooth onto my Sonos move and roam. Unfortunately play 3 isn’t Bluetooth anabled so can’t use that for this.

its so frustrating that the agents on the uk chat or phone are just being ignorant or stupid. They read from a script but they must at least talk to one another and must have mentioned this. I will keep bombarding them on the live chat if nothing more than nuisance value to them.

they usually ask me to send a diagnostic report and send me a link which confirms my tuner is online and working fine. As previous, the more of us that go online and report the issue may trigger someone to at least register that this is impacting us 

here’s to hope……

I’m in exactly the same position.

None of my non-UK Mytuner stations are working. This is extremely frustrating as it’s the primary function of my Sonos system throughout the house. Airplay works, but it’s far from ideal and defeats the purpose of the Sonos ecosystem.

While this could be totally unrelated to the app, and might be the Mytuner Ts & Cs changing, the new app seems to be absolutely appalling. I moved from Bose to Sonos about 8 years ago because the Bose control system became unworkable; it looks like Sonos is moving in the same direction. Really disappointing.

Until Sonos and myTuner fix this (if they ever will), potential workarounds I’ve found include: i) installing a dedicated service where available (e.g. Radio France, NRK Radio, Radio Paradise, Soma FM, etc.), ii) AirPlay from another device, iii) Alexa skills, and iv) adding static links via the TuneIn Radio app.

Managed to workaround with limitations:

Use desktop app

Connect old tuneinn service

There add custom radio using your station's url

And play,  changing stations by desktop app only, as those added stations blanked on smartphone app

Lets see if anyone else found better solution 

Very disappointing that the U.K. appears to have been cut off totally from the outside world. Wondered what had happened as even Irish stations are not available on Sonos any more. Not interested in listening to boring U.K. radio and had found some excellent stations..but alas not any more.